I'm using AuthenticateUser() in our custom application to connect to our CCMA Server. We recently upgraded to 7.1.2 a week ago and were getting a lot of errors but our application was obscuring the error from CCMA. After adding some code I was able to see that the real error was "Lease Session Error: Exception caught by web service layer: LeaseSession() failed: Max Sessions Exceeded". We rebooted the server over the weekend and it seemed to fix the issue with most of the users. Does anyone know why I was getting this error?

Thanks,

Scott

This forum is related to Applications Enablemen Services. Your question is oriented toward Avaya Aura Contact Center. Support for AACC is provided to higher level members in the DevConnect program. THe free support that is available is in the AACC APIs forum https://www.devconnectprogram.com/forums/forums/show/13.page