Hi. I'm not sure if this is the right forum, but my question is associated with Workplaces. I was wondering if there was a weblink or API call I could make from a browser which could make an outbound call to a specific phone number from the Workplaces for Windows or Apple iOS environment. Thanks Tom

Hi Tom,
Are you referring to Workplace or Workspaces? If it is the latter then the startVoiceInteraction() method on the Widget API will make an outbound call to a specific number.
const api = (<any>window).WS.widgetAPI();
api.startVoiceInteraction('3156');

Note: this method will only execute if the canStartVoiceInteraction capability for the agent is true.

Thanks,
Mossy

Thanks Mossy. Since I first posted this inquiry, I found this API for Workplaces Windows client, that works just fine:
avaya://call?8001234567

I was actually hoping Workplaces would support the tel: protocol that's built into Windows, but apparently each softphone seems to have its own proprietary API.
Thanks for your help.

Tom