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kparamaeswar.avaya.com
Joined: Jul 4, 2020
Messages: 2
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1. There is an option for the agent to download the log for the full session. What does full session mean? For example, the agent logged in and logged out 3 times in 12 hours. Does the full session start from the time he first logged in, or the time he last logged in?
2. Where the logs stored, Is the logs stored in the local desktop or from workspace node?
3. If the agent didn't logout for 2 days, will the full session available for 2 days
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