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Author Message
05/08/2022 02:18:47
Subject: Screen Pop Parameters in ACM - Originating Address and Originating Name
#1
ChrisWong
Joined: Aug 5, 2022
Messages: 1
Offline
Dear All,

I am trying to place the customer's phone number in the screen pop url. Does anyone have idea the parameter names of the Originating Address and Originating Name in engagement designer? because it looks like only both options can pass the phone number over the url, and how's about the parameter names in the web pages?

Thanks
Chris
PM
08/08/2022 13:35:43
Subject: Screen Pop Parameters in ACM - Originating Address and Originating Name
#2
Krishnakumar(KK)
Joined: Jul 15, 2016
Messages: 34
Offline
Hi Chris,
Could you please share the workflow you are designing and provide more information on what you are trying to do with references to the tasks in the workflow.

Thanks,
Krishnakumar
PM
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