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alexlex
Joined: Oct 1, 2021
Messages: 4
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Hi, I've got a problem with Exception when using of setState on LucentV7Agent.
At the moment I'm using single digit ReasonCode (1-9) and it works flawlessly.
When I try to use the two-character ReasonCode(10-99), I get an error. I am using ecsjtapia:10.1.0.0.0.12.
Have you an idea ?
-------------
final LucentV6Agent agent = getAgent(agentAcdId, stationId);

final boolean result = agent.setState(Agent.NOT_READY, LucentAgent.MODE_NONE, 23, false);

-------------

LucentV6SetAgentState ::=
{
workMode -1 < WM_NONE >
reasonCode 23
enablePending FALSE
}
Sent InvokeID 29 for TSProvider[#1]@341141ab
CSTASetAgentState ::=
{
device "60191"
agentMode 2 < AM_NOT_READY >
agentID "3764"
agentGroup <null>
agentPassword <null>
}
TsapiPrivate ::=
{
vendor "ECS"
data 2 0 66 0 30 9 a 1 ff 2 1 17 1 1 0
tsType 89
}
Received invokeID 29 for TSProvider[#1]@341141ab
CSTAUniversalFailureConfEvent ::=
{
error 0 < GENERIC_UNSPECIFIED >
}
Putting event CSTAEvent[CSTAUniversalFailureConfEvent]@5e57231b. EVENT Q SIZE = 1 MAX Q SIZE = 1 for TSProvider[#1]@341141ab
Getting event CSTAEvent[CSTAUniversalFailureConfEvent]@5e57231b for TSProvider[#1]@341141ab
Handling INVOKE ID 29 for TSProvider[#1]@341141ab
DONE handling INVOKE ID 29 for TSProvider[#1]@341141ab
JohnBiggs
Joined: Jun 20, 2005
Messages: 1139
Location: Rural, Virginia
Offline
See the response to your same question in this forum
https://www.devconnectprogram.com/forums/posts/list/21364.page#p150841
alexlex
Joined: Oct 1, 2021
Messages: 4
Offline
Thank you!
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