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Joined: Sep 13, 2022
Messages: 1
Hi there, We need an instrinsic parameters to integrate with screen pop up with an external url. But we have not found documentation about that. We need the Agent ID intrinsics when arrive a contact in Agent Desktop .

Do you have any ideas?
Joined: Oct 31, 2022
Messages: 1
I am having a same Issue. Help will be Appreciated.
Joined: Mar 14, 2022
Messages: 15
Take a look at this document it may help:

"Avaya Aura® Contact Center Screen Pop within agent

desktop with multiple parameters"

This may give you some clues to what you are trying to achieve.

For more detailed help I would suggest you log a Technical Ticket.
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