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Author Message
13/09/2022 08:24:59
Subject: Agent ID intrinsic parameter
#1
omdu012024
Joined: Sep 13, 2022
Messages: 1
Offline
Hi there, We need an instrinsic parameters to integrate with screen pop up with an external url. But we have not found documentation about that. We need the Agent ID intrinsics when arrive a contact in Agent Desktop .

Do you have any ideas?
PM
31/10/2022 05:30:22
Subject: Agent ID intrinsic parameter
#2
Edwardfoster
Joined: Oct 31, 2022
Messages: 1
Offline
I am having a same Issue. Help will be Appreciated.
PM
02/11/2022 09:08:24
Subject: Agent ID intrinsic parameter
#3
EdwardO'Connor
Joined: Mar 14, 2022
Messages: 15
Offline
Take a look at this document it may help:

https://www.devconnectprogram.com/forums/posts/downloadAttach/37.page

"Avaya Aura® Contact Center Screen Pop within agent

desktop with multiple parameters"

This may give you some clues to what you are trying to achieve.

For more detailed help I would suggest you log a Technical Ticket.
PM
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