The Google DialogFlow application timeouts if it take more than 5 seconds to talk to Google. We receive the error message "error communicating with Google". Do you know what setting we need to adjust to increase the timeout? I realize this is not directly am Orchestration Designer question, but not sure where else to go and I'm hoping you folks will know the answer. Thank you.

Hi Frank. Did you refer to the default VXML app on the MPP located here

$MPP/web/misc/dialogflowapp (/opt/Avaya/ExperiencePortal/MPP/web/misc/dialogflowapp )

?

A Vendor Parameter timeout has a limit of 5 seconds and it is not configurable in the Google Dialogflow ES version.

Please, take a look at this article: https://kb.avaya.com/kb/index?page=content&id=SOLN366161&actp=SEARCH&actp=search&viewlocale=en_US&searchid=1678787076872

I am unable to access the URL you provided - I get site not found.

However, I found this in def_dialogflow.vxml: <send async="false" event="avaya_early_media_acceptcall" timeout="5s"/>

Is the the variable I need to increase? 10 seconds would probably do the trick. Please let me know and thanks

Hi Frank, that is the link to a .pdf document I sent you via email.

Try to modify (if possible): timeout="5s"