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MohamedVallanchira
Joined: Dec 11, 2011
Messages: 0
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Hi,
I have a sample application which used Configurable Application Variable build using Orchestration Designer 6.0. And I deploy the application on Experience Portal 6.0.
There is no effect when I change the variable value from VPMS. It always takes the default value specified inside the application.
By reading through previous posts and documents, I understand that the CAV are fetched by Application Logging web service. And when I checked for application logs (summary and details), its blank. How do I enable Application reporting Web service.
I have set a username and password, for Application Reporting under EPM Settings. does this username and password has to be set somewhere else. Please help me understand what is the configuration I am missing.
Thanks in Advance
Shakeel
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WilsonYu
Joined: Nov 6, 2013
Messages: 3947
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Can you find the vpapplogclient log file in the app server directory? I need to see what it says in there.
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MohamedVallanchira
Joined: Dec 11, 2011
Messages: 0
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Sorry, I am new to Orchestration Designer and Experience Portal.
Where can I find the vpapplogclient log file. I cannot see such a file in the application server directory.
Is there some place where I have to enable this logging.
Thanks in Advance
Shakeel
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WilsonYu
Joined: Nov 6, 2013
Messages: 3947
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Search for the file name vpAppLogClient.log in the app server install directory. On Tomcat, it should be in the logs directory. To enable more logs, modify the VPAppLogClient.log4j.properties in Tomcat's lib diretory:
log4j.logger.com.avaya.vp.applog.client=DEBUG, VPAppLogClient
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MohamedVallanchira
Joined: Dec 11, 2011
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I dont know why, vpAppLogClient.log is not getting generated for me. I user tomcat. I modified the VPAppLogClient.log4j.properties with
log4j.logger.com.avaya.vp.applog.client=DEBUG, VPAppLogClient
Still vpAppLogClient.log file is not getting generated, I searched the whole application server.
Apart from that in trace.log under $APPSERVER_HOME/webapps/Test_CAV/data/log. I find an entry which says "Problem simulating CAV values (Connection refused); default values will be used." . Is this a usefull hint to you.
05/07/2012 13:25:23:765 WARN - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Problem simulating CAV values (Connection refused); default values will be used.
Please find the trace.log for a complete call as follows
05/07/2012 13:25:23:750 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : SCESession bound to HttpSession CD2FBEE8F426974F8EAFC421A42280ED
05/07/2012 13:25:23:750 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Browser Version 2.1.4, terminationURL enabled : true
05/07/2012 13:25:23:751 WARN - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Problem simulating plaform values (Connection refused)
05/07/2012 13:25:23:751 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Using SCESession CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV servlet : Start
05/07/2012 13:25:23:755 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : ** Pushed Stack Frame [/Test_CAV]
05/07/2012 13:25:23:759 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Creating variable [Flag] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFa
ctory]
05/07/2012 13:25:23:759 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Flag
05/07/2012 13:25:23:759 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPVarAppURL]
05/07/2012 13:25:23:759 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPVarAppDate]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPVarGlobalDate]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPbreadcrumb]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPappvars]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPlogpassword]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPappname]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPapploggingurl]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPlogname]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPvpms]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPapplog]
05/07/2012 13:25:23:760 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPloglevel]
05/07/2012 13:25:23:760 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___sessionid to complex: session:sessionid as [BTCAAEP-2012187102523-3]
05/07/2012 13:25:23:761 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Not able to save posted variable information [__VPmaxbackuplogfiles]
05/07/2012 13:25:23:762 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : runtime_platform : Desktop
05/07/2012 13:25:23:763 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : runtime_asr : Desktop Microsoft Speech SAPI
05/07/2012 13:25:23:764 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : MessageType is speech
05/07/2012 13:25:23:764 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Initializer:applicationStarted:Initializing admin variables...
05/07/2012 13:25:23:764 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Initializer:applicationStarted:__VPVarAppDate is 1341451142683
05/07/2012 13:25:23:764 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Initializer:applicationStarted:Timestamp is 07/05/12 4:19:02
05/07/2012 13:25:23:764 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Initializer:applicationStarted:Appname is Test_CAV
05/07/2012 13:25:23:764 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : AdminVarCache:init: Timestamp is different; Load parameters....
05/07/2012 13:25:23:764 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : AdminVarCache:init: Module? false
05/07/2012 13:25:23:764 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : AdminVarCache:init: loading simulation data...
05/07/2012 13:25:23:765 WARN - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Problem simulating CAV values (Connection refused); default values will be used.
05/07/2012 13:25:23:765 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : AdminVarCache:init: no data comes back from proxy.
05/07/2012 13:25:23:765 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : app params: {}
05/07/2012 13:25:23:765 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : AdminVarCache:init: Finish loading.
05/07/2012 13:25:23:813 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Using SCESession CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV servlet : PlyWelcome
05/07/2012 13:25:23:813 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown]
05/07/2012 13:25:23:813 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___vprdnis to complex: session:vprdnis as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___channel to complex: session:channel as [3]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as []
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___conversefirst to complex: session:conversefirst as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :shareduui___value to complex: shareduui:value as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___sessionlabel to complex: session:sessionlabel as [undefined]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :shareduui___id to complex: shareduui:id as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :redirectinfo___reason to complex: redirectinfo:reason as []
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___vpcalledextension to complex: session:vpcalledextension as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___ani to complex: session:ani as [1004]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videoheight to complex: session:videoheight as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videocodec to complex: session:videocodec as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___protocolname to complex: session:protocolname as [sip]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___mediatype to complex: session:mediatype as [unknown]
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as []
05/07/2012 13:25:23:814 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___ucid to complex: session:ucid as [undefined]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___conversesecond to complex: session:conversesecond as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videofps to complex: session:videofps as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videoformat to complex: session:videoformat as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videoenabled to complex: session:videoenabled as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___sharedmode to complex: session:sharedmode as [serviceprovider]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___calltag to complex: session:calltag as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___dnis to complex: session:dnis as [7001]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :_sipcallid to simple: _sipcallid as [5f95d6d42de0b9525ca8b4354e1c5409@10.33.41.25
]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___uui to complex: session:uui as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videobitrate to complex: session:videobitrate as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___videowidth to complex: session:videowidth as [unknown]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___protocolversion to complex: session:protocolversion as [2.0]
05/07/2012 13:25:23:815 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Storing :session___aai to complex: session:aai as []
05/07/2012 13:25:23:824 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Using SCESession CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV servlet : CheckStatus
05/07/2012 13:25:23:824 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : [condition1] Expression [Flag] String Equal [C]
05/07/2012 13:25:23:824 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Flag
05/07/2012 13:25:23:824 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Admin VariableField:getStringValue(): return string value for Flag
05/07/2012 13:25:23:824 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : get param for app: Test_CAV
05/07/2012 13:25:23:824 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : [condition2] Expression [Flag] String Equal [X]
05/07/2012 13:25:23:824 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Flag
05/07/2012 13:25:23:824 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Admin VariableField:getStringValue(): return string value for Flag
05/07/2012 13:25:23:824 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : get param for app: Test_CAV
05/07/2012 13:25:23:825 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Using SCESession CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV servlet : Rescheduled
05/07/2012 13:25:23:831 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Using SCESession CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV servlet : End
05/07/2012 13:25:31:916 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Removing session from AvayaSessionTermination Servlet
05/07/2012 13:25:31:917 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Termination URL reply : <?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
</vxml>
05/07/2012 13:25:31:917 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : HTTP Session lost removing SCESession CD2FBEE8F426974F8EAFC421A42280ED
05/07/2012 13:25:31:917 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : SCESession Removed
05/07/2012 13:25:31:917 DEBUG - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : Removing 1 session stack frames.
05/07/2012 13:25:31:917 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : ** Popped Stack Frame [/Test_CAV]
Thanks & Regards
Shakeel
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MohamedVallanchira
Joined: Dec 11, 2011
Messages: 0
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Hi,
The problem was because I was doing the deplyment wrong. While deploying the application I was not selecting any Platform, and it took the default as Desktop. When I choose the Platform as Experience Portal. Everything works perfectly.
The CAV are working as expected. Also the vpAppLogClient.log is also getting generated.
Can you please help me understand, How is it related.
Thanks in Advance
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WilsonYu
Joined: Nov 6, 2013
Messages: 3947
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Looks like you in desktop mode:
05/07/2012 13:25:23:762 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : runtime_platform : Desktop
05/07/2012 13:25:23:763 INFO - CD2FBEE8F426974F8EAFC421A42280ED:/Test_CAV : runtime_asr : Desktop Microsoft Speech SAPI
When you export the project for deployment, you should becareful with the settings in the export wizard. You need to set the Platform to Voice Portal or ASR to Nuance or something other than desktop.
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MohamedVallanchira
Joined: Dec 11, 2011
Messages: 0
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Thanks a Lot.
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