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chukiatdenkongpon
Joined: Nov 7, 2013
Messages: 97
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Hi

I have the problem of integration with Agent Desktop (AACC). So I have some question with detail below:-
- Can DD App used UCID as unique integrate with AACC in SIP Call?
- If yes, how can I get UCID on DD App?
Note: In SIP call, I trace that session:UCID Is ''.

Please suggestion.
Thank you.

Chukiat D>
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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Have you looked at the 2 sample applications for AACC integration?

XFerToLandingPad and XFerRiCDBwUUI
RossYakulis
Joined: Nov 6, 2013
Messages: 2652
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oops XFerToCDNwUUI
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