Dear Sir,
As getting UCID as unique value via CTI between DD APP and CCE App, I got the problem that UCID of DD App and CCE App is not same.
So how can I get the same UCID valuer via CTI?
Please suggest.
Note: please see the DD log file from DD App below:-
DD APP got UCID: ucid is 00001002001327174391
CCE App got UCID: ucid is 00001002011327174402 <== I found this value in CTI log file.
DD App log:-
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : SCESession bound to HttpSession C93F52D26595BE9495BA923D3700A3D8
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : Using SCESession C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 servlet : Start
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : ** Pushed Stack Frame [/Gosoft_V8r24]
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : runtime_platform : IR
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : runtime_asr : SRGS
22/01/2012 02:31:46 DEBUG - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : Acquiring initial License
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : Acquiring Avaya Platform runtime license
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : Runtime :true
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : IC :true
22/01/2012 02:31:46 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : CTI :true
22/01/2012 02:31:46 DEBUG - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : Grace Period timer started
22/01/2012 02:31:46 DEBUG - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : License refresh timer started
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : SCESession bound to HttpSession 746C11C112A45EAB74525F560AD412B0
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : Start
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : ** Pushed Stack Frame [/Gosoft_V8r24]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : runtime_platform : IR
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : runtime_asr : SRGS
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : checkdnis
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___vprdnis to complex: session:vprdnis as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as []
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___channel to complex: session:channel as [62]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :shareduui___value to complex: shareduui:value as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___sessionlabel to complex: session:sessionlabel as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :shareduui___id to complex: shareduui:id as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :redirectinfo___reason to complex: redirectinfo:reason as []
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___vpcalledextension to complex: session:vpcalledextension as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___ani to complex: session:ani as []
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___protocolname to complex: session:protocolname as [loopstart]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as []
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___sharedmode to complex: session:sharedmode as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___calltag to complex: session:calltag as [CPCSSIVRAP1-0624f1b141807e]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___dnis to complex: session:dnis as []
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as [unknown]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___protocolversion to complex: session:protocolversion as [1.0]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :session___aai to complex: session:aai as [undefined]
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: encrypted value is aGHsSnTkyVXhLbWLr3GV5/e5jsKRiPfycS0EttRRlqM=
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: request to manager is
http://189.3.7.136:8080/cticonnector/CallInfoInitialCall?channel%3D62&k=aGHsSnTkyVXhLbWLr3GV5%2Fe5jsKRiPfycS0EttRRlqM%3D
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: callinfo from Manager is callid=200&ani=858667359&dnis=7117722&extension=1069&ucID=00001002001327174391&uui= &state=established
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CallInfo.doGetCallInfo: Populating call info variable values...
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Call ID 200
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Calling # (ANI) 858667359
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Called # (DNIS) 7117722
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Ext 1069
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UCID 00001002001327174391
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UUI
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: State established
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [cticallinfo:dnis] to [Operations:dnis]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [cticallinfo:ani] to [Operations:ani]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [cticallinfo:ucid] to [Operations:ucid]
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:checkdnis | cti>>>>>>
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:checkdnis | dniscti>>> | Operations:dnis : 7117722
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:checkdnis | Agent UCID >>>>>>>>>>>>>> | ctiblindtransfer:ucid :
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:checkdnis | Caller UCID >>>>>>>>>>>>>> | cticallinfo:ucid : 00001002001327174391
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition1] Condition [cticallinfo:dnis] String Equal [7816] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition2] Condition [cticallinfo:dnis] String Equal [7777] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition3] Condition [cticallinfo:dnis] String Equal [7788] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition4] Condition [cticallinfo:dnis] String Equal [7711] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition5] Condition [cticallinfo:dnis] String Equal [7779] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition6] Condition [cticallinfo:dnis] String Equal [7722] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition7] Condition [cticallinfo:dnis] String Equal [7755] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition8] Condition [cticallinfo:dnis] String Equal [7117777] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition9] Condition [cticallinfo:dnis] String Equal [7117788] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition10] Condition [cticallinfo:dnis] String Equal [7117711] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition11] Condition [cticallinfo:dnis] String Equal [7117779] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition12] Condition [cticallinfo:dnis] String Equal [7117722] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : initnoneseven
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [csn] to [Operations:subflow]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-Begin
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-inittime
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [CSN1] to [Operations:menu]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [0] to [Operations:times]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Substring [date:audio] to [Operations:day] start [6] number of characters [2]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Substring [date:audio] to [Operations:month] start [4] number of characters [2]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Substring [date:audio] to [Operations:year] start [0] number of characters [4]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [] to [Operations:audiodate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:year] to [Operations:audiodate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [-] to [Operations:audiodate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:month] to [Operations:audiodate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [-] to [Operations:audiodate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:day] to [Operations:audiodate]
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:CS_None711-inittime | date>>> | Operations:audiodate : 2012-01-22
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Substring [time:audio] to [Operations:hh] start [0] number of characters [2]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Substring [time:audio] to [Operations:mm] start [2] number of characters [2]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Substring [time:audio] to [Operations:ss] start [4] number of characters [2]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : [condition1] Condition [time:hour] Numeric Equal [24] next [null]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [] to [Operations:audiotime]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:hh] to [Operations:audiotime]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [:] to [Operations:audiotime]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:mm] to [Operations:audiotime]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [:] to [Operations:audiotime]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:ss] to [Operations:audiotime]
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:CS_None711-inittime | time>>> | Operations:audiotime : 02:33:11
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:audiodate] to [Operations:formatdate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [ ] to [Operations:formatdate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:audiotime] to [Operations:formatdate]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [CSN] to [Operations:callid]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:day] to [Operations:callid]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:month] to [Operations:callid]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:year] to [Operations:callid]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:hh] to [Operations:callid]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:mm] to [Operations:callid]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [Operations:ss] to [Operations:callid]
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Concatenating [session:channel] to [Operations:callid]
22/01/2012 02:33:11 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:CS_None711-inittime | callid>>> | Operations:callid : CSN2201201202331162
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-mainmenu
22/01/2012 02:33:11 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-insertlog2
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :mainmenu___inputmode to complex: mainmenu:inputmode as [dtmf]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :mainmenu___value to complex: mainmenu:value as [2]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :mainmenu___confidence to complex: mainmenu:confidence as [0.949999988079071]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :mainmenu___utterance to complex: mainmenu:utterance as [2]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Storing :mainmenu___interpretation to complex: mainmenu:interpretation as [2]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [CSN1] to [Operations:menu]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Incrementing [Operations:process]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:process] to [csn_insertcsnone711trans:PROCESS]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:callid] to [csn_insertcsnone711trans:CALLID]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:menu] to [csn_insertcsnone711trans:MENU]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [mainmenu:value] to [csn_insertcsnone711trans:PRESS]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [ANSWER] to [csn_insertcsnone711trans:RESULT]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [] to [csn_insertcsnone711trans:ACTION]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Setting Datetime to [csn_insertcsnone711trans:STAMPTIME]
22/01/2012 02:33:14 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Datetime 1/22/12 2:33 AM got set.
22/01/2012 02:33:14 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Executing DB statement : [INSERT INTO IVR.CS_NONE_711_TRANS ( CALLID, PROCESS, MENU, PRESS, ACTION, RESULT, STAMPTIME ) VALUES ( ?, ?, ?, ?, ?, ?, ? )]
22/01/2012 02:33:15 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Rows affected : [1]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-choicetwo
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [VDN_Transfer:vdn1512] to [Operations:vdn]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [mainmenu:value] to [Operations:lastmenu]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-insertlogcti
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Incrementing [Operations:process]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:lastmenu] to [csn_insertcsnone711cdr:LMENU]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:callid] to [csn_insertcsnone711cdr:CALLID]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:vdn] to [csn_insertcsnone711cdr:AGENT]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:dnis] to [csn_insertcsnone711cdr:DNIS]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:ani] to [csn_insertcsnone711cdr:ANI]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:formatdate] to [csn_insertcsnone711cdr:STARTTIME]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Setting Datetime to [csn_insertcsnone711cdr:STOPTIME]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Datetime 1/22/12 2:33 AM got set.
22/01/2012 02:33:15 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Executing DB statement : [INSERT INTO IVR.CS_NONE_711_CDR ( CALLID, ANI, DNIS, AGENT, STARTTIME, STOPTIME, STORES, LMENU ) VALUES ( ?, ?, ?, ?, ?, ?, ?, ? )]
22/01/2012 02:33:15 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Rows affected : [1]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:callid] to [csn_insertcsnone711trans:CALLID]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [EXIT] to [csn_insertcsnone711trans:MENU]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [Operations:process] to [csn_insertcsnone711trans:PROCESS]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [] to [csn_insertcsnone711trans:PRESS]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [ANSWER] to [csn_insertcsnone711trans:RESULT]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [TRANSFER] to [csn_insertcsnone711trans:ACTION]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Setting Datetime to [csn_insertcsnone711trans:STAMPTIME]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Datetime 1/22/12 2:33 AM got set.
22/01/2012 02:33:15 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Executing DB statement : [INSERT INTO IVR.CS_NONE_711_TRANS ( CALLID, PROCESS, MENU, PRESS, ACTION, RESULT, STAMPTIME ) VALUES ( ?, ?, ?, ?, ?, ?, ? )]
22/01/2012 02:33:15 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Rows affected : [1]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-ctitransfer
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CTITransfer-Begin
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CTITransfer-assignflow
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Assigning [cti] to [Operations:subflow]
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CTITransfer-callagent
22/01/2012 02:33:15 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:21 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CTITransfer-adduui
22/01/2012 02:33:21 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CTITransfer-blindcall
22/01/2012 02:33:21 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : VariableUtil.getVariableValue: Variable value is 1512
22/01/2012 02:33:21 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : VariableUtil.getVariableValue: Variable value is _858667359___7117722_______2________________________________00001002001327174391
22/01/2012 02:33:21 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: encrypted value is aGHsSnTkyVXhLbWLr3GV5xj8Akb6bu+TULcB0yJyWsk=
22/01/2012 02:33:21 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : VariableUtil.getVariableValue: Variable value is 200
22/01/2012 02:33:21 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: request to manager is
http://189.3.7.136:8080/cticonnector/ConsultationCall?callee%3D1512%26uui%3D_858667359___7117722_______2________________________________00001002001327174391%26holdAddress%3D200%26ringMax%3D0%26channel%3D62%26transferOnRing%3Dtrue&k=aGHsSnTkyVXhLbWLr3GV5xj8Akb6bu%2BTULcB0yJyWsk%3D
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: callinfo from Manager is callid1=200&ani1=858667359&dnis1=7117722&extension1=1069&ucID1=00001002001327174391&uui1= &state1=transferred&callid2=201&ani2=1069&dnis2=1512&extension2=1069&ucID2=00001002011327174402&uui2= &state2=ringing
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CallInfo.doGetCallInfo: Populating held call info variable values...
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Call ID 200
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Calling # (ANI) 858667359
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Called # (DNIS) 7117722
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Ext 1069
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UCID 00001002001327174391
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UUI
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: State transferred
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CallInfo.doGetCallInfo: Populating dialed call info variable values...
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Call ID 201
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Calling # (ANI) 1069
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Called # (DNIS) 1512
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Ext 1069
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UCID 00001002011327174402
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UUI
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: State ringing
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:CTITransfer-blindcall | Agent UCID >>>>>>>>>>>>>> | ctiblindtransfer:ucid :
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : channel:62 | Gosoft_V8r24:CTITransfer-blindcall | Caller UCID >>>>>>>>>>>>>> | cticallinfo:ucid : 00001002001327174391
22/01/2012 02:33:22 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CTITransfer-ctireturn
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Subflow return node "ctireturn" forwarding to "CS_None711-Exit"
22/01/2012 02:33:22 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : CS_None711-Exit
22/01/2012 02:33:22 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Subflow return node "Exit" forwarding to "onDisconnect1"
22/01/2012 02:33:22 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : onDisconnect1
22/01/2012 02:33:22 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:22 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : Using SCESession 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 servlet : Exit
22/01/2012 02:33:22 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : ***!!*** Setting Exit Timer
22/01/2012 02:33:23 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : ***!!*** Invalidating From Exit Timer
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : SCESession bound to HttpSession 68E458DBF779A3B2EFB77BBEE720A538
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : Start
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : ** Pushed Stack Frame [/Gosoft_V8r24]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : runtime_platform : IR
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : runtime_asr : SRGS
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : checkdnis
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___vprdnis to complex: session:vprdnis as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as []
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___channel to complex: session:channel as [63]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :shareduui___value to complex: shareduui:value as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___sessionlabel to complex: session:sessionlabel as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :shareduui___id to complex: shareduui:id as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :redirectinfo___reason to complex: redirectinfo:reason as []
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___vpcalledextension to complex: session:vpcalledextension as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___ani to complex: session:ani as []
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___protocolname to complex: session:protocolname as [loopstart]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as []
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___sharedmode to complex: session:sharedmode as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___calltag to complex: session:calltag as [CPCSSIVRAP1-0634f1b142e0ba]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___dnis to complex: session:dnis as []
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as [unknown]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___protocolversion to complex: session:protocolversion as [1.0]
22/01/2012 02:33:33 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :session___aai to complex: session:aai as [undefined]
22/01/2012 02:33:33 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.execute: encrypted value is aGHsSnTkyVXhLbWLr3GV55rNj0pXAStR2VaRLGy1TDk=
22/01/2012 02:33:33 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.execute: request to manager is
http://189.3.7.136:8080/cticonnector/CallInfoInitialCall?channel%3D63&k=aGHsSnTkyVXhLbWLr3GV55rNj0pXAStR2VaRLGy1TDk%3D
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.execute: callinfo from Manager is callid=201&ani=858667359&dnis=1591&extension=1070&ucID=00001002001327174391&uui=_858667359___7117722_______2________________________________00001002001327174391&state=established
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CallInfo.doGetCallInfo: Populating call info variable values...
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Call ID 201
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Calling # (ANI) 858667359
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Called # (DNIS) 1591
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: Ext 1070
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UCID 00001002001327174391
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: UUI _858667359___7117722_______2________________________________00001002001327174391
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.setCallInfoVariableValues: State established
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cticallinfo:dnis] to [Operations:dnis]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cticallinfo:ani] to [Operations:ani]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cticallinfo:ucid] to [Operations:ucid]
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:checkdnis | cti>>>>>>
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:checkdnis | dniscti>>> | Operations:dnis : 1591
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:checkdnis | Agent UCID >>>>>>>>>>>>>> | ctiblindtransfer:ucid :
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:checkdnis | Caller UCID >>>>>>>>>>>>>> | cticallinfo:ucid : 00001002001327174391
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition1] Condition [cticallinfo:dnis] String Equal [7816] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition2] Condition [cticallinfo:dnis] String Equal [7777] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition3] Condition [cticallinfo:dnis] String Equal [7788] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition4] Condition [cticallinfo:dnis] String Equal [7711] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition5] Condition [cticallinfo:dnis] String Equal [7779] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition6] Condition [cticallinfo:dnis] String Equal [7722] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition7] Condition [cticallinfo:dnis] String Equal [7755] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition8] Condition [cticallinfo:dnis] String Equal [7117777] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition9] Condition [cticallinfo:dnis] String Equal [7117788] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition10] Condition [cticallinfo:dnis] String Equal [7117711] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition11] Condition [cticallinfo:dnis] String Equal [7117779] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition12] Condition [cticallinfo:dnis] String Equal [7117722] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition13] Condition [cticallinfo:dnis] String Equal [7117755] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : initsatisfaction
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [s] to [Operations:subflow]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-Begin
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-inittime
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [S1] to [Operations:menu]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [0] to [Operations:times]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Substring [date:audio] to [Operations:day] start [6] number of characters [2]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Substring [date:audio] to [Operations:month] start [4] number of characters [2]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Substring [date:audio] to [Operations:year] start [0] number of characters [4]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [] to [Operations:audiodate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:year] to [Operations:audiodate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [-] to [Operations:audiodate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:month] to [Operations:audiodate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [-] to [Operations:audiodate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:day] to [Operations:audiodate]
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:CR-inittime | date>>> | Operations:audiodate : 2012-01-22
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Substring [time:audio] to [Operations:hh] start [0] number of characters [2]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Substring [time:audio] to [Operations:mm] start [2] number of characters [2]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Substring [time:audio] to [Operations:ss] start [4] number of characters [2]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition1] Condition [time:hour] Numeric Equal [24] next [null]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [] to [Operations:audiotime]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:hh] to [Operations:audiotime]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [:] to [Operations:audiotime]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:mm] to [Operations:audiotime]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [:] to [Operations:audiotime]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:ss] to [Operations:audiotime]
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:CR-inittime | time>>> | Operations:audiotime : 02:33:34
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:audiodate] to [Operations:formatdate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [ ] to [Operations:formatdate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:audiotime] to [Operations:formatdate]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [S] to [Operations:callid]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:day] to [Operations:callid]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:month] to [Operations:callid]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:year] to [Operations:callid]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:hh] to [Operations:callid]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:mm] to [Operations:callid]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [Operations:ss] to [Operations:callid]
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Concatenating [session:channel] to [Operations:callid]
22/01/2012 02:33:34 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:CR-inittime | callid>>> | Operations:callid : S2201201202333463
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-CR001
22/01/2012 02:33:34 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-insertlogs1
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :CR001___value to complex: CR001:value as [2]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :CR001___inputmode to complex: CR001:inputmode as [dtmf]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :CR001___interpretation to complex: CR001:interpretation as [2]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :CR001___confidence to complex: CR001:confidence as [0.949999988079071]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Storing :CR001___utterance to complex: CR001:utterance as [2]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Incrementing [Operations:process]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [S1] to [Operations:menu]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:menu] to [s_insertsatisfactiontrans:MENU]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [CR001:value] to [s_insertsatisfactiontrans:PRESS]
22/01/2012 02:33:36 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:CR-insertlogs1 | PRESS log >>> | CR001:utterance : 2
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:process] to [s_insertsatisfactiontrans:PROCESS]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:callid] to [s_insertsatisfactiontrans:CALLID]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [ANSWER] to [s_insertsatisfactiontrans:RESULT]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [] to [s_insertsatisfactiontrans:ACTION]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition1] Condition [CR001:value] Numeric Equal [2] next [null]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [ANSWER2] to [s_insertsatisfactiontrans:RESULT]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Setting Datetime to [s_insertsatisfactiontrans:STAMPTIME]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Datetime 1/22/12 2:33 AM got set.
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [CR001:value] to [Operations:serveryValue]
22/01/2012 02:33:36 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Executing DB statement : [INSERT INTO IVR.SATISFACTION_TRANS ( CALLID, PROCESS, MENU, PRESS, ACTION, RESULT, STAMPTIME ) VALUES ( ?, ?, ?, ?, ?, ?, ? )]
22/01/2012 02:33:36 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Rows affected : [1]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-ThankYou
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-set_cr_vdn
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [1223] to [Operations:vdn_cr]
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-blindtransfer
22/01/2012 02:33:36 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-insertlogservery
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Executing DB statement : [SELECT CALLS_DTL.NO_CALL, CALLS_DTL.DATETIME, CALLS_DTL.CALL_ID, CALLS_DTL.STATION, CALLS_DTL.AGENT_ID, CALLS_DTL.SKILL, CALLS_DTL.VDN, CALLS_DTL.ANI, CALLS_DTL.DNIS, CALLS_DTL.UCID FROM dbo.CALLS_DTL WHERE ( CALLS_DTL.UCID = ? )]
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Rows affected : [0]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:callid] to [cr_insertsatisfaction_servery:CALLID]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:CALL_ID] to [cr_insertsatisfaction_servery:CALL_CCE]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:STATION] to [cr_insertsatisfaction_servery:STATION]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:AGENT_ID] to [cr_insertsatisfaction_servery:AGENTID]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:SKILL] to [cr_insertsatisfaction_servery:SKILL]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:VDN] to [cr_insertsatisfaction_servery:VDN]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:ANI] to [cr_insertsatisfaction_servery:ANI]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:DNIS] to [cr_insertsatisfaction_servery:DNIS]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:serveryValue] to [cr_insertsatisfaction_servery:PRESS]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [ ] to [cr_insertsatisfaction_servery:ACTION]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [ ] to [cr_insertsatisfaction_servery:RESULT]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:formatdate] to [cr_insertsatisfaction_servery:STARTTIME]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Setting Datetime to [cr_insertsatisfaction_servery:STOPTIME]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Datetime 1/22/12 2:33 AM got set.
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [cr_querysatisfaction:UCID] to [cr_insertsatisfaction_servery:UCID]
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Executing DB statement : [INSERT INTO IVR.SATISFACTION_SERVEY ( CALLID, CALL_CCE, STATION, AGENTID, SKILL, VDN, ANI, DNIS, PRESS, ACTION, RESULT, STARTTIME, STOPTIME, UCID ) VALUES ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? )]
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Rows affected : [1]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Incrementing [Operations:process]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition1] Condition [Operations:dnis] String Equal [1567] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition2] Condition [Operations:dnis] String Equal [1568] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition3] Condition [Operations:dnis] String Equal [1569] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition4] Condition [Operations:dnis] String Equal [1582] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition5] Condition [Operations:dnis] String Equal [1583] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition6] Condition [Operations:dnis] String Equal [1584] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition7] Condition [Operations:dnis] String Equal [1585] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition8] Condition [Operations:dnis] String Equal [1586] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition9] Condition [Operations:dnis] String Equal [1587] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition10] Condition [Operations:dnis] String Equal [1588] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition11] Condition [Operations:dnis] String Equal [1589] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition12] Condition [Operations:dnis] String Equal [1590] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition13] Condition [Operations:dnis] String Equal [1595] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition14] Condition [Operations:dnis] String Equal [1591] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [CS Non 7 HD] to [cr_insertsatisfactioncdr:AGENT]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition15] Condition [Operations:dnis] String Equal [1592] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:callid] to [cr_insertsatisfactioncdr:CALLID]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:dnis] to [cr_insertsatisfactioncdr:DNIS]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:ani] to [cr_insertsatisfactioncdr:ANI]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:formatdate] to [cr_insertsatisfactioncdr:STARTTIME]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [CR001:value] to [cr_insertsatisfactioncdr:LMENU]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Setting Datetime to [cr_insertsatisfactioncdr:STOPTIME]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Datetime 1/22/12 2:33 AM got set.
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : channel:63 | Gosoft_V8r24:CR-insertlogservery | >>> SKILL : | cr_insertsatisfactioncdr:AGENT : CS Non 7 HD
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Executing DB statement : [INSERT INTO IVR.SATISFACTION_CDR ( CALLID, ANI, DNIS, STARTTIME, STOPTIME, STORES, LMENU, SKILL ) VALUES ( ?, ?, ?, ?, ?, ?, ?, ? )]
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Rows affected : [1]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [EXIT] to [s_insertsatisfactiontrans:MENU]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [] to [s_insertsatisfactiontrans:PRESS]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [] to [s_insertsatisfactiontrans:RESULT]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : [condition16] Condition [Operations:times] Numeric Equal [3] next [null]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:process] to [s_insertsatisfactiontrans:PROCESS]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Assigning [Operations:callid] to [s_insertsatisfactiontrans:CALLID]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Setting Datetime to [s_insertsatisfactiontrans:STAMPTIME]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Datetime 1/22/12 2:33 AM got set.
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Executing DB statement : [INSERT INTO IVR.SATISFACTION_TRANS ( CALLID, PROCESS, MENU, PRESS, ACTION, RESULT, STAMPTIME ) VALUES ( ?, ?, ?, ?, ?, ?, ? )]
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Rows affected : [1]
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-untitledDisconnect1
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : CR-Return
22/01/2012 02:33:41 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Subflow return node "Return" forwarding to "onDisconnect1"
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : onDisconnect1
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : AppRoot
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : Using SCESession 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 servlet : Exit
22/01/2012 02:33:41 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : ***!!*** Setting Exit Timer
22/01/2012 02:33:42 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : ***!!*** Invalidating From Exit Timer
22/01/2012 02:37:35 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : HTTP Session lost removing SCESession C93F52D26595BE9495BA923D3700A3D8
22/01/2012 02:37:35 INFO - C93F52D26595BE9495BA923D3700A3D8:/Gosoft_V8r24 : SCESession Removed
22/01/2012 02:38:35 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : HTTP Session lost removing SCESession 746C11C112A45EAB74525F560AD412B0
22/01/2012 02:38:35 INFO - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : SCESession Removed
22/01/2012 02:38:35 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: encrypted value is aGHsSnTkyVXhLbWLr3GV50FPTOT3c+q0cS0EttRRlqM=
22/01/2012 02:38:35 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: request to manager is
http://189.3.7.136:8080/cticonnector/End?channel%3D62&k=aGHsSnTkyVXhLbWLr3GV50FPTOT3c%2Bq0cS0EttRRlqM%3D
22/01/2012 02:38:35 DEBUG - 746C11C112A45EAB74525F560AD412B0:/Gosoft_V8r24 : CTICommand.execute: callinfo from Manager is
22/01/2012 02:38:35 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : HTTP Session lost removing SCESession 68E458DBF779A3B2EFB77BBEE720A538
22/01/2012 02:38:35 INFO - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : SCESession Removed
22/01/2012 02:38:35 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.execute: encrypted value is aGHsSnTkyVXhLbWLr3GV509qbbM7kN7FkB9DVRxPSv4=
22/01/2012 02:38:35 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.execute: request to manager is
http://189.3.7.136:8080/cticonnector/End?channel%3D63&k=aGHsSnTkyVXhLbWLr3GV509qbbM7kN7FkB9DVRxPSv4%3D
22/01/2012 02:38:35 DEBUG - 68E458DBF779A3B2EFB77BBEE720A538:/Gosoft_V8r24 : CTICommand.execute: callinfo from Manager is
CTI Log:-
22/01/2012 02:31:03 DEBUG - CTIConnectorManager.setTServerWait: TServer wait time is 4
22/01/2012 02:31:03 DEBUG - CTIConnectorManager.init: initing CTI connector. Verbosity set at 3
22/01/2012 02:31:03 DEBUG - CTIConnectorManager.init: CTI Version is 04.01.10
22/01/2012 02:31:03 DEBUG - CTIConnectorManager.getConnectionString: No entry for TServer in configuration file
22/01/2012 02:31:03 DEBUG - CTIConnectorManager.initProvider: Look for TServer config in DD application configuration (new method to 4.0)
22/01/2012 02:31:13 DEBUG - CTICallObserver.CTICallObserver:added 1069 observer
22/01/2012 02:31:13 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:31:13 DEBUG - CTICallObserver.CTICallObserver:added 1070 observer
22/01/2012 02:31:21 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:31:29 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:31:37 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:31:45 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:31:53 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:01 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:09 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:17 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:25 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:33 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:41 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:49 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:32:57 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:33:05 DEBUG - ProviderMonitor: Checking:Tlink for availability
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent: Number of events on extension 1069 is 10
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent 1069: Event: 0 is 101 for call 200
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent1069: got Connection Active Event
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent 1069: Event: 1 is 106 for call 200
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent1069: got Connection Created Event for id:200
22/01/2012 02:33:11 DEBUG - CTICallObserver.addCall 1069: call id is 200
22/01/2012 02:33:11 DEBUG - CTICallObserver.addCall 1069: ucid is 00001002001327174391
22/01/2012 02:33:11 DEBUG - CTICallObserver.addCall 1069: setting 200 to state: initiated
22/01/2012 02:33:11 DEBUG - CallInfoData.CallInfoData:1069: callid 200
22/01/2012 02:33:11 DEBUG - CallInfoData.CallInfoData:1069: ani 858667359
22/01/2012 02:33:11 DEBUG - CallInfoData.CallInfoData:1069: dnis 7117722
22/01/2012 02:33:11 DEBUG - CallInfoData.CallInfoData:1069: ucid 00001002001327174391
22/01/2012 02:33:11 DEBUG - CallInfoData.CallInfoData:1069: uui
22/01/2012 02:33:11 DEBUG - CTICallObserver.addCall 1069: added call to list
22/01/2012 02:33:11 DEBUG - CTICallObserver.addCall 1069:cache is:false
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent 1069: Event: 2 is 105 for call 200
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent1069: got Connection Connected Event
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent 1069: Event: 3 is 206 for call 200
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent:1069: got Call Control Connection Established Event
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent:1069: found 2 connections
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent:1069: state of connection 0 is 51
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent:1069: state of connection 1 is 50
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent:1069: Call is not fully established
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent 1069: Event: 4 is 106 for call 200
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent1069: got Connection Created Event for id:200
22/01/2012 02:33:11 DEBUG - CTICallObserver.addCall 1069: call id is 200 is already added, returning call data
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent 1069: Event: 5 is 104 for call 200
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent1069: got Connection Alerting Event
22/01/2012 02:33:11 DEBUG - CTICallObserver.callChangedEvent