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EricWainz3
Joined: Jan 3, 2014
Messages: 6
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UUI informatin net getting set / passed.

I get an inbound call put it on hold dial another number with UUI information and then transfer it but I an not getting the UUI information.

Debug information below.
22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: State held
22/11/2011 14:18:56 DEBUG - <the_app> : VariableUtil.getVariableValue: Variable value is 15002
22/11/2011 14:18:56 DEBUG - <the_app> : VariableUtil.getVariableValue: Variable value is 1111111111,2222222222,N
22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.execute: encrypted value is jULF3zva5F+vsT+yuvMjVCssDUuyWR6UXEvWVmzMwfE=
22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.execute: request to manager is http://10.1.1.220:8080/cticonnector/Dial?callee%3D15002%26uui%3D1111111111%2C2222222222%2CN%26uuiAsAscii%3Dfalse%26ringMax%3D7%26extension%3D14796&k=jULF3zva5F%2BvsT%2ByuvMjVCssDUuyWR6UXEvWVmzMwfE%3D
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.execute: callinfo from Manager is callid=3657&ani=14796&dnis=15002&extension=14796&ucID=00001036571321993136&uui= &state=established
22/11/2011 14:19:01 DEBUG - <the_app> : CallInfo.doGetCallInfo: Populating call info variable values...
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Call ID 3657
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Calling # (ANI) 14796
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Called # (DNIS) 15002
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Ext 14796
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: UCID 00001036571321993136
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: UUI
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: State established

ShwetaBehere
Joined: Dec 23, 2013
Messages: 136
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Check if these posts are useful:
https://devconnect.avaya.com/public/forum/d_forum_3.jsp?t=7930&f=6
https://devconnect.avaya.com/public/forum/d_forum_3.jsp?t=6914&f=6
https://devconnect.avaya.com/public/forum/d_forum_3.jsp?t=5813&f=6
EricWainz3
Joined: Jan 3, 2014
Messages: 6
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I looked at those posts and I put everything in differnt data nodes. Still no good.
You can see the data getting passed to the connector but when then then connector is not passing it along.

22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.execute: request to manager is http://10.1.1.220:8080/cticonnector/Dial?callee%3D15002%26uui%3D1111111111%2C2222222222%2CN%26uuiAsAscii%3Dfalse%26ringMax%3D7%26extension%3D14796&k=jULF3zva5F%2BvsT%2ByuvMjVCssDUuyWR6UXEvWVmzMwfE%3D
22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.execute: callinfo from Manager is callid=3657&ani=14796&dnis=15002&extension=14796&ucID=00001036571321993136&uui= &state=established
ShwetaBehere
Joined: Dec 23, 2013
Messages: 136
Offline
I will forward your query to our CTI person. You may not hear anything back till Monday due to the holidays this week. If this is urgent, please open a support ticket with AVP support and they can start looking at your logs/configuration immediately.
NeilGoldsmith
Joined: Nov 6, 2013
Messages: 902
Offline
Can you show me the CTIC log from the time the call goes on hold until the end of that call?
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