Please login or register to access secure site features.

Note: By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms.

Sign in using DevConnect ID

Forgot password?

Trouble logging in?

Submit a ticket for Registration Support.

I have an SSO ID

?
sign in

Don't have a DevConnect or SSO ID ?

Create a DevConnect account or join the program.

register now
^
Forum Index » Proactive Outreach Manager » POM Error - Null value of Contact ID or Contact ID is not supported   XML
 
Author Message
Sandy



Joined: 28/11/2013 07:22:33
Messages: 4
Offline

Hi,

Can anyone please help me for the following issue.

Variables are not receiving from POM to OD application.

Getting exception as “java.lang.IllegalArgumentException: Null value of ContactInfo Fields or Contact ID is not supported “

I’m using “Get Contact Info” item from palate to retrieve pomDynamicAttributes.

Note – “Update Completion Code” is working. Only I have problem with “Get Contact Info” for retrieving pomDynamicAttributes.

I have attached the screen shot.

Versions:
POM - 2.5
PomPDCInstallerSite_2.5.0.33.jar
AAOD 6.0

Thanks in advance.
 Filename trace.log [Disk] Download
 Description No description given
 Filesize 59 Kbytes
 Downloaded:  965 time(s)

[Thumb - error.JPG]
 Filename error.JPG [Disk] Download
 Description No description given
 Filesize 145 Kbytes
 Downloaded:  1074 time(s)

santhosh



Joined: 23/01/2014 05:29:50
Messages: 1
Offline

Can any one please update
ArielSabbadini



Joined: 04/02/2014 10:39:29
Messages: 2
Offline

Hi,

I'm getting the same error:

INFO 2014-02-04 11:26:47,140 [http-8080-3] (TraceWriter.java:49) - 738905CC3AD40B5B4343F71C2853EBC1:/AppointmentReminder : Executing IPluggableExecutable com.avaya.sce.pdc.pim.ui.DataConnector : Invoking Get Contact Info
INFO 2014-02-04 11:26:47,214 [http-8080-3] (TraceWriter.java:49) - 738905CC3AD40B5B4343F71C2853EBC1:/AppointmentReminder : Capturing exception [com.avaya.sce.runtimecommon.SCERuntimeException]. Message [Error While Getting Contact Info: java.lang.IllegalArgumentException: Null value of ContactInfo Fields or Contact ID is not supported
**** Root Cause
java.lang.IllegalArgumentException: Null value of ContactInfo Fields or Contact ID is not supported
at com.avaya.sce.pdc.pim.DataConnector.PimFlowNodeImpl.invokeGetContactInfo(PimFlowNodeImpl.java:480)


Can anyone resolve this issue?

Thanks,
Ariel.
Sandy



Joined: 28/11/2013 07:22:33
Messages: 4
Offline

This issue was resolved after i placed the POMDriverApp.war in AEP - application(tomcat) server.

 
 
Go to: