Hello,
The connector is starting and communicating with the AES server but I get the following when it tries to set up ovbservers:
05/11/2013 12:53:38:982 DEBUG - Provider:AESLINK has no valid observers, will retry to get them
05/11/2013 12:53:38:982 ERROR - CTIConnectorManager.addObservers: Error getting observer address
05/11/2013 12:53:38:983 ERROR - CTIConnectorManager.addObservers: failed to add an observer on extension: 13171063752 error is not in provider's domain
05/11/2013 12:53:39:088 ERROR - CTIConnectorManager.addObservers: failed to add an observer on extension: 13171063753 error is not in provider's domain
05/11/2013 12:53:39:198 ERROR - CTIConnectorManager.addObservers: failed to add an observer on extension: 13171063754 error is not in provider's domain
05/11/2013 12:53:39:308 ERROR - CTIConnectorManager.addObservers: failed to add an observer on extension: 13171063755 error is not in provider's domain
05/11/2013 12:53:39:418 ERROR - CTIConnectorManager.addObservers: failed to add an observer on extension: 13171063756 error is not in provider's domain
05/11/2013 12:53:39:528 ERROR - CTIConnectorManager.addObservers: failed to add an observer on extension: 13171063757 error is not in provider's domain

Is this Doug W.? Is this a new post since we talked via email?
"Looks like a config issue on the AES side. Trying to register an ext, but the AES doesn’t recognize it as part of its domain."

hi Doug,

see email. I'm assuming you posted this at same time as email.

Hi Guy ,

I also face the same error ,can you post the solution here also?
or you can mail to me via jakkapan.k@jjsea.com

Thank

Jakkapan

There's no one solution. Please post your AESC log showing the error. Might want to start a new thread.

thanks