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LeeDavis
Joined: Jan 26, 2010
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Hi,

I'm looking for more detailed documentation for the Real-Time Data API. I'm finding that the guide here (https://devconnect.avaya.com/secure/download/CCMS/rtdguide7.0.pdf) is not sufficient in some cases.

Specifically I'm after more information on the following two return codes:

NIrtd_eSERV_INIT 60018 (returned from NIrtd_login)

and

NIrtd_eDP_FAILURE 60059 (returned from NIrtd_startDataStream)

I need to know what the specific meaning is, what the cause for the errors are and what the resolution should be.

Thanks,
Lee.
TiagoJoãoPires
Joined: Mar 16, 2011
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Hi,

I can't remember if I ever found 60018, but 60059 is related with the port used for streaming. Check if the port is already in use by other program or service.

Cheers,
Pires
ChrisTapp
Joined: Jul 20, 2011
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I'm getting 60059 reported as well - which port is used for streaming?

Thanks !
TiagoJoãoPires
Joined: Mar 16, 2011
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Hi,

Port is 10000, but 60059 is not port problem. I had too much problems with RTD API and started a new version with multicast. Easier to implement and understand. RTD API was giving me errors related with memory violation.

Did you took a look at RSM?

Cheers,
Pires
TiagoJoãoPires
Joined: Mar 16, 2011
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My reply is a bit strange!!! Backup exec uses port 10000. Are you using it?
ChrisTapp
Joined: Jul 20, 2011
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I've only got nbnmsrvc.exe listening on port 10000, which sounds plausible to me.

I'm not sure that multicast is the way to go for this project, but I'll have a look at RSM and see what it does. Thanks for the suggestion.
TiagoJoãoPires
Joined: Mar 16, 2011
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Ok,

has I said, my other post was a bit strange, was answering from my phone. What I mean: the port used for DP is 10000 and I had 60059 because backupExec was using the same port. But 60059 is not exclusive to port errors. 60059 is a tentative to propagate data failed.

Note: I'm not an expert in this, my experience is due to a project we have for our callcenter. this means, if a ever said something wrong I appreciate you or someone to tell me and if possible teach me. I just want you to have some kind of assist that I didn't have when needed!
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