I am unable to get the CTIC to connect to the AES server. I have setup under runtimeconfig, and tsapi.pro has the IP=port info correct. I still get these errors on restart:
07/04/2011 13:41:52 DEBUG - CTIConnectorManager.setTServerWait: TServer wait time is 4
07/04/2011 13:41:52 DEBUG - CTIConnectorManager.init: initing CTI connector. Verbosity set at 3
07/04/2011 13:41:52 DEBUG - CTIConnectorManager.init: CTI Version is 05.00.15.05
07/04/2011 13:41:52 DEBUG - CTIConnectorManager.getConnectionString: No entry for TServer in configuration file
07/04/2011 13:41:52 DEBUG - CTIConnectorManager.initProvider: Look for TServer config in DD application configuration (new method to 4.0)
07/04/2011 13:41:52 DEBUG - CTIConnectorManager.ConfigureFromConfigurationFile: getting provider:AVAYA#SWLINK1#CSTA-S#AESSERVER01
07/04/2011 13:42:05 ERROR - CTIConnectorManager.initProvider: provider:TSERVER1 is unavailable reason :com.avaya.jtapi.tsapi.TsapiPlatformException: Couldn't find trust store file "avayaprca.jks".
07/04/2011 13:42:05 DEBUG - ProviderMonitor: Checking:TSERVER1 for availability
07/04/2011 13:42:05 DEBUG - ProviderMonitor:TSERVER1 is null in our list, attempt to reget
07/04/2011 13:42:05 DEBUG - ProviderMonitor:TSERVER1 is not available
Can I setup a cticonnector.xml file to put all the info?
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