Hello,
We are running the AE and CM VMs in corporate lan mode,
AE: 192.168.51.253
CM: 192.168.51.254
Our licenses are installed into the AE server but the CM is not able to reach them with the following error.
CommunicaMgr License Mode: Normal
Unable to contact WebLM Server at the specified URL.
checking application CommunicaMgr version R016x.00.0.345.0
WebLM server used for License:
https://192.168.51.253:443/WebLM/LicenseServer
Module ID is 1
System ID is 1
When I look at the WebLM server (WebLM v4.6) on 192.168.51.253:443 I see it and am prompted to login which I can do successfully.
Application Enablement (CTI) -- License installed on: Oct 25, 2013 5:05:28 PM MDT
Call Center -- License installed on: Oct 25, 2013 5:05:35 PM MDT
Communication Manager -- License installed on: Oct 25, 2013 5:05:35 PM MDT
In the AE server the WebLM Server address is set to 127.0.0.1:8443, but I don't get any response on that port. I also changed the listed port to 443 and restarted all of the AE's services with no change from the CM.
What should be my next troubleshooting steps?
Thanks,
Rowan