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Forum Index » Avaya Aura Contact Center (Archive - Oct 2013 and earlier) » detect who ended the call first [ customer or agent]   XML
 
Author Message
MahmoudDarwish



Joined: 16/12/2013 07:58:06
Messages: 6
Offline

is there is any way to detect who ended the call first, the caller [customer] or the receiver [agent] through DMCC or any other API's or CMS
JohnMcLoughlin



Joined: 03/11/2010 13:07:40
Messages: 131
Offline

Hello,
This forum would not support DMCC.
There is a dedicated DMCC forum here:
https://devconnect.avaya.com/public/forum/d_forum_2.jsp?f=27
Thank you
John
MahmoudDarwish



Joined: 16/12/2013 07:58:06
Messages: 6
Offline

Thanks, I will ask any question related to DMCC there.
could you please tell me the availability to know who disconnect the call first from CMS side ?
JohnMcLoughlin



Joined: 03/11/2010 13:07:40
Messages: 131
Offline

Hello,
This forum support Avaya Aura Contact Center, not CMS.
Thank you
John
 
 
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