Webchat configured properly but not working getting below error in log file
Loggin in newly created customer
2013-10-16 13:32:42.379 +01:00 Nortel CIWebServices 28 0 Debug None Start of CustomerLogin WebMethod : Source : 172.30.1.11
2013-10-16 13:32:42.379 +01:00 Nortel CIWebServices 28 0 Debug None CustomerLogin WebMethod
username : 1381930362372@.
2013-10-16 13:32:42.383 +01:00 Nortel CIWebServices 28 2500 Info None http://windows-vsn6tjv/ccmmwebservices/CIUtilityWs.asmx : Customer Log In Successful for : 1381930362372@.
2013-10-16 13:32:42.383 +01:00 Nortel CIWebServices 28 0 Debug None End of CustomerLogin WebMethod
2013-10-16 13:32:42.384 +01:00 Nortel CIWebServices 28 2500 Info None http://windows-vsn6tjv/ccmmwebservices/CIUtilityWs.asmx : Customer Log In Successful for : 1381930362372@.
2013-10-16 13:32:42.384 +01:00 Nortel CIWebServices 28 0 Debug None End of GetAnonymousSessionKey WebMethod
2013-10-16 13:32:42.465 +01:00 Nortel CIWebServices 25 0 Debug None Start of ReadSkillsetByName WebMethod : Source : 172.30.1.11
2013-10-16 13:32:42.465 +01:00 Nortel CIWebServices 25 0 Debug None ReadSkillsetByName WebMethod
skillsetName : WC_Default_Skillset
2013-10-16 13:32:42.471 +01:00 Nortel CIWebServices 25 0 Debug None Start of ExceptionHandler.HandleException() v1
2013-10-16 13:32:42.471 +01:00 Nortel CIWebServices 25 2805 Crit None http://windows-vsn6tjv/ccmmwebservices/CISkillsetWs.asmx : Access Denied - Validation of session key failed
2013-10-16 13:32:42.471 +01:00 Nortel CIWebServices 25 0 Debug None Start of ExceptionHandler.RaiseException()
2013-10-16 13:32:42.471 +01:00 Nortel CIWebServices 25 2802 Major None http://windows-vsn6tjv/ccmmwebservices/CISkillsetWs.asmx : A Soap Exception Occurred - Details : <Error xmlns="http://webservices.ci.ccmm.applications.nortel.com"><ErrorNumber>2805</ErrorNumber><ErrorMessage>Access Denied - Validation of session key failed</ErrorMessage><ErrorSource>ReadSkillsetByName</ErrorSource></Error>
2013-10-16 13:33:59.457 +01:00 Nortel CIWebServices 12 0 Debug None Start of GetAnonymousSessionKey WebMethod : Source : 172.30.1.11
2013-10-16 13:33:59.457 +01:00 Nortel CIWebServices 12 0 Debug None Start of RegisterAnonymousCustomer WebMethod : Source : 172.30.1.11
2013-10-16 13:33:59.457 +01:00 Nortel CIWebServices 12 0 Debug None RegisterAnonymousCustomer WebMethod
Parameters :
CICustomerWriteType Object :
-------------------------------
title :
firstName :
lastName :
username : 1381930439458@.
-------------------------------
2013-10-16 13:33:59.462 +01:00 Nortel CIWebServices 12 2512 Info None http://windows-vsn6tjv/ccmmwebservices/CIUtilityWs.asmx : Registered New Customer with ID : 17
2013-10-16 13:33:59.462 +01:00 Nortel CIWebServices 12 0 Debug None End of RegisterAnonymousCustomer WebMethod
Returned : 17
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