Hi, I cannot register terminal and error is unspecified.

start application - ok
get device id -ok
start monitors - ok

can anyone help, I have tried different settings for Media control and dependancy but still will not work. the error isn't detailed enough -
xml below:


---------------------
Outgoing XML 1
<?xml version="1.0" encoding="utf-8"?>
<StartApplicationSession xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<applicationInfo>
<applicationID>testTool</applicationID>
<applicationSpecificInfo>
<SessionLoginInfo xmlns="http://www.avaya.com/csta">
<userName xmlns="">dabs_cti1</userName>
<password xmlns="">Dabs_cti1</password>
<sessionCleanupDelay xmlns="">0</sessionCleanupDelay>
<sessionID xmlns="" />
</SessionLoginInfo>
</applicationSpecificInfo>
</applicationInfo>
<requestedProtocolVersions>
<protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3/priv2</protocolVersion>
</requestedProtocolVersions>
<requestedSessionDuration>180</requestedSessionDuration>
</StartApplicationSession>
-----------------------
Incoming XML 1 -1
<?xml version="1.0" encoding="UTF-8"?><StartApplicationSessionPosResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session"><sessionID>892D7C487BFDFF9CAA18EC05F31CFE3E-474</sessionID><actualProtocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3/priv2</actualProtocolVersion><actualSessionDuration>180</actualSessionDuration></StartApplicationSessionPosResponse>
---------------------
Outgoing XML 2
<?xml version="1.0" encoding="utf-8"?>
<GetDeviceId xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<switchName>dabsaes</switchName>
<extension>5402</extension>
</GetDeviceId>
-----------------------
Incoming XML 2 -1
<?xml version="1.0" encoding="UTF-8"?><GetDeviceIdResponse xmlns="http://www.avaya.com/csta"><device typeOfNumber="other" mediaClass="voice" bitRate="constant">5402:dabsaes:10.231.0.22:0</device></GetDeviceIdResponse>
---------------------
Outgoing XML 3
<?xml version="1.0" encoding="utf-8"?>
<CallInformationEventsStart xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<linkUp>true</linkUp>
<linkDown>true</linkDown>
</CallInformationEventsStart>
---------------------
Outgoing XML 4
<?xml version="1.0" encoding="utf-8"?>
<MonitorStart xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<monitorObject>
<deviceObject typeOfNumber="other" mediaClass="notKnown">5402:dabsaes:10.231.0.22:0</deviceObject>
</monitorObject>
<requestedMonitorFilter>
<physicalDeviceFeature>
<displayUpdated>true</displayUpdated>
<hookswitch>true</hookswitch>
<lampMode>true</lampMode>
<ringerStatus>true</ringerStatus>
</physicalDeviceFeature>
</requestedMonitorFilter>
<extensions>
<privateData>
<private>
<AvayaEvents>
<RegisterTerminalEventsFilter><unregistered>true</unregistered></RegisterTerminalEventsFilter>
<invertFilter>true</invertFilter>
</AvayaEvents>
</private>
</privateData>
</extensions>
</MonitorStart>
---------------------
Outgoing XML 5
<?xml version="1.0" encoding="utf-8"?>
<MonitorStart xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<monitorObject>
<deviceObject typeOfNumber="other" mediaClass="notKnown">5402:dabsaes:10.231.0.22:0</deviceObject>
</monitorObject>
<requestedMonitorFilter>
<voice>
<play>true</play>
<record>true</record>
<stop>true</stop>
<suspendPlay>true</suspendPlay>
<suspendRecord>true</suspendRecord>
</voice>
</requestedMonitorFilter>
<extensions>
<privateData>
<private>
<AvayaEvents>
<ToneDetectionEvents>
<toneDetected>true</toneDetected>
</ToneDetectionEvents>
<ToneCollectionEvents>
<tonesRetrieved>true</tonesRetrieved>
</ToneCollectionEvents>
<MediaControlEvents>
<mediaStarted>true</mediaStarted>
<mediaStopped>true</mediaStopped>
</MediaControlEvents>
<invertFilter>true</invertFilter>
</AvayaEvents>
</private>
</privateData>
</extensions>
</MonitorStart>
-----------------------
Incoming XML 3 -1
<?xml version="1.0" encoding="UTF-8"?><CallInformationEventsStartResponse xmlns="http://www.avaya.com/csta"><eventListenerId>80050</eventListenerId></CallInformationEventsStartResponse>
---------------------
Outgoing XML 6
<?xml version="1.0" encoding="utf-8"?>
<MonitorStart xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<monitorObject>
<deviceObject typeOfNumber="other" mediaClass="notKnown">5402:dabsaes:10.231.0.22:0</deviceObject>
</monitorObject>
<requestedMonitorFilter>
<callcontrol>
<conferenced>true</conferenced>
<connectionCleared>true</connectionCleared>
<delivered>true</delivered>
<diverted>true</diverted>
<established>true</established>
<failed>true</failed>
<held>true</held>
<originated>true</originated>
<retrieved>true</retrieved>
<transferred>true</transferred>
</callcontrol>
<logicalDeviceFeature>
<doNotDisturb>true</doNotDisturb>
<forwarding>true</forwarding>
</logicalDeviceFeature>
</requestedMonitorFilter>
<extensions>
<privateData>
<private><AvayaEvents><invertFilter>true</invertFilter></AvayaEvents></private>
</privateData>
</extensions>
</MonitorStart>
-----------------------
Incoming XML 4 5402:dabsaes:10.231.0.22:0
<?xml version="1.0" encoding="UTF-8"?><MonitorStartResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>198</monitorCrossRefID><actualMonitorFilter><physicalDeviceFeature><displayUpdated>true</displayUpdated><hookswitch>true</hookswitch><lampMode>true</lampMode><ringerStatus>true</ringerStatus></physicalDeviceFeature></actualMonitorFilter><extensions><privateData><private><AvayaEvents xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="AvayaEvents"><invertFilter>true</invertFilter><terminalUnregisteredEvent><unregistered>true</unregistered></terminalUnregisteredEvent></AvayaEvents></private></privateData></extensions></MonitorStartResponse>
---------------------
Outgoing XML 7
<?xml version="1.0" encoding="utf-8"?>
<MonitorStart xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<monitorObject>
<deviceObject typeOfNumber="other" mediaClass="notKnown">5402:dabsaes:10.231.0.22:0</deviceObject>
</monitorObject>
<extensions>
<privateData>
<private>
<AvayaEvents>
<deviceServices>
<getDeviceIdList>true</getDeviceIdList>
<getMonitorList>true</getMonitorList>
<transferMonitorObjects>true</transferMonitorObjects>
</deviceServices>
<invertFilter>true</invertFilter>
</AvayaEvents>
</private>
</privateData>
</extensions>
</MonitorStart>
-----------------------
Incoming XML 5 5402:dabsaes:10.231.0.22:0
<?xml version="1.0" encoding="UTF-8"?><MonitorStartResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>199</monitorCrossRefID><actualMonitorFilter><voice><play>true</play><record>true</record><stop>true</stop><suspendPlay>true</suspendPlay><suspendRecord>true</suspendRecord></voice></actualMonitorFilter><extensions><privateData><private><AvayaEvents xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="AvayaEvents"><toneDetection><toneDetected>true</toneDetected></toneDetection><mediaControl><mediaStarted>true</mediaStarted><mediaStopped>true</mediaStopped></mediaControl><toneCollection><tonesRetrieved>true</tonesRetrieved></toneCollection><invertFilter>true</invertFilter></AvayaEvents></private></privateData></extensions></MonitorStartResponse>
-----------------------
Incoming XML 7 -1
<?xml version="1.0" encoding="UTF-8"?><MonitorStartResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>201</monitorCrossRefID><extensions><privateData><private><AvayaEvents xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="AvayaEvents"><deviceServices><getDeviceIdList>true</getDeviceIdList><getMonitorList>true</getMonitorList><transferMonitorObjects>true</transferMonitorObjects></deviceServices><invertFilter>true</invertFilter></AvayaEvents></private></privateData></extensions></MonitorStartResponse>
-----------------------
Incoming XML 6 5402:dabsaes:10.231.0.22:0
<?xml version="1.0" encoding="UTF-8"?><MonitorStartResponse xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>200</monitorCrossRefID><actualMonitorFilter><callcontrol><conferenced>true</conferenced><connectionCleared>true</connectionCleared><delivered>true</delivered><diverted>true</diverted><established>true</established><failed>true</failed><held>true</held><originated>true</originated><retrieved>true</retrieved><transferred>true</transferred></callcontrol><logicalDeviceFeature><doNotDisturb>true</doNotDisturb><forwarding>true</forwarding></logicalDeviceFeature></actualMonitorFilter><extensions><privateData><private><AvayaEvents xmlns:ns1="http://www.avaya.com/csta" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="AvayaEvents"><invertFilter>true</invertFilter></AvayaEvents></private></privateData></extensions></MonitorStartResponse>
---------------------
Outgoing XML 8
<?xml version="1.0" encoding="utf-8"?>
<RegisterTerminalRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">5402:dabsaes:10.231.0.22:0</device>
<loginInfo>
<forceLogin>true</forceLogin>
<sharedControl>false</sharedControl>
<password>1234</password>
<mediaMode>NONE</mediaMode>
<dependencyMode>DEPENDENT</dependencyMode>
</loginInfo>
</RegisterTerminalRequest>
-----------------------
Incoming XML 8 5402:dabsaes:10.231.0.22:0
<?xml version="1.0" encoding="UTF-8"?><CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><unspecified /></CSTAErrorCode>

Try a Dependency Mode of Main or Independent. Additional logs related to the CSTA Error can be found on the AE Server in the log file /opt/mvap/logs/mvap-trace.log.0

double check that 10.231.0.22 is Communication Manager's IP. and if it is a CLAN it allows H.323 registrations on the 'change ip-interface' form.

Did the mvap-trace.log.0 file shed any light on the details of the problem? If so please share your findings for others to learn from. Note if you are using AE Services 5.2 or later the file is dmcc-trace.log.0

Apologies for late response - password reset trouble.

I think i had data wrong in tha main dashboard, the error now is different. with reference to 10.231.0.22, that was the IP address of one of H.323 Gatekeeper.

I have corrected that as the IP of CM is 10.231.0.10, and i tried another utility to attempt to register, and i still get the same unknown.

latest log from mvap-trace.log.0 is below - thanks again.


RegisterTerminalRequest@bca5a7
2010-08-04 12.50.53,792 com.avaya.cmapi.intsvc.CstaTerminalImpl acquireAesLicense
FINE: [10.231.0.10:3157] : Attempting to acquire AES license for cName=null
2010-08-04

12.50.53,793 com.avaya.cmapi.intsvc.CstaTerminalImpl acquireAesLicense
FINE: [10.231.0.10:3157] : Setting response to indicate a CM license
2010-08-04 12.50.53,793

com.avaya.cmapi.intsvc.TerminalSession registerDevice
FINE: [10.231.0.10:3157] : registerTelecommuterDevice() is called with teleCommExt=
2010-08-04 12.50.53,793

com.avaya.mvcs.terminal.h323.TerminalH323 privateRegisterDevice
FINE: [10.231.0.10:3157] codecList is null, setting to default codecs
2010-08-04 12.50.53,793 com.avaya.mvcs.terminal.h323.TerminalH323

privateRegisterDevice
FINE: [10.231.0.10:3157] encryptionList is null, setting to default encryption
2010-08-04 12.50.53,793 com.avaya.mvcs.terminal.h323.TerminalH323 privateRegisterDevice
FINE:

[10.231.0.10:3157] codecList=[Ljava.lang.String;@13d0d04
2010-08-04 12.50.53,793 com.avaya.mvcs.terminal.h323.TerminalH323 privateRegisterDevice
FINE: [10.231.0.10:3157] encryptionList=

[Ljava.lang.String;@12193ae
2010-08-04 12.50.53,793 com.avaya.mvcs.terminal.h323.TerminalH323 privateRegisterDevice
FINE: [10.231.0.10:3157] state=REGISTERING
2010-08-04 12.50.53,794

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl findAllLocalIpAddresses
FINE: found a local NIC with IP address 10.231.0.24
2010-08-04 12.50.53,794

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl findAllLocalIpAddresses
FINE: found a local NIC with IP address 192.11.13.6
2010-08-04 12.50.53,794

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl findAllLocalIpAddresses
FINE: found a local NIC with IP address 10.231.0.23
2010-08-04 12.50.53,794

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: Found 3 local NIC IP addresses.
2010-08-04 12.50.53,795 com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl

bindQ931Socket
FINE: socket bound to port successfully: SocketChannel=DefaultTCPChannel Bound to SocketAddress: /10.231.0.23:3637 Not connected.
2010-08-04 12.50.53,795

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: local discovery socket was bound to /10.231.0.23:3637
2010-08-04 12.50.56,796

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: Connection attempt timed out after more than 3000millisecs.
2010-08-04 12.50.56,796

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: Socket for discovery is *not* connected after all on local NIC #2
2010-08-04 12.50.56,796

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl bindQ931Socket
FINE: socket bound to port successfully: SocketChannel=DefaultTCPChannel Bound to SocketAddress: /192.11.13.6:3091 Not

connected.
2010-08-04 12.50.56,796 com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: local discovery socket was bound to /192.11.13.6:3091
2010-08-04 12.50.59,798

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: Connection attempt timed out after more than 3000millisecs.
2010-08-04 12.50.59,798

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: Socket for discovery is *not* connected after all on local NIC #1
2010-08-04 12.50.59,798

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl bindQ931Socket
FINE: socket bound to port successfully: SocketChannel=DefaultTCPChannel Bound to SocketAddress: /10.231.0.24:3593 Not

connected.
2010-08-04 12.50.59,798 com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: local discovery socket was bound to /10.231.0.24:3593
2010-08-04 12.51.02,799

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: Connection attempt timed out after more than 3000millisecs.
2010-08-04 12.51.02,799

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
FINE: Socket for discovery is *not* connected after all on local NIC #0
2010-08-04 12.51.02,799

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl discover
WARNING: Could not connect to CLAN IP 10.231.0.10 from any NIC for Q931 connection.
2010-08-04 12.51.02,799

com.avaya.mvcs.station.h323.GatekeeperIpToInterfaceMapImpl get
WARNING: no local IP address / NIC can establish a Q.931 socket to 10.231.0.10. Exception in discover() was: Could not connect to CLAN

IP 10.231.0.10 from any NIC for Q931 connection.
2010-08-04 12.51.02,800 com.avaya.mvcs.station.h323.ras.DefaultTerminalDevice privateRegisterDevice
WARNING: No local IP address can be found or

discovered in the Gatekeeper map for CLAN IP 10.231.0.10 ... signalling NIC_CHECK timeout via throwing a runtime exception.
2010-08-04 12.51.02,800 com.avaya.mvcs.terminal.h323.TerminalH323

privateRegisterDevice
FINE: [10.231.0.10:3157] state=IDLE
2010-08-04 12.51.02,800 com.avaya.mvcs.terminal.h323.TerminalH323 tearDownDevice
INFO: [10.231.0.10:3157] Tearing down station
2010-08-04

12.51.02,800 com.avaya.mvcs.terminal.h323.TerminalH323 tearDownDevice
FINE: [10.231.0.10:3157] state=IDLE prevState=IDLE
2010-08-04 12.51.02,800 com.avaya.cmapi.intsvc.TerminalSession

stopRecording
FINE: [10.231.0.10:3157] stopRecording request
2010-08-04 12.51.02,800 com.avaya.cmapi.intsvc.CstaTerminalImpl freeAesLicense
FINE: [10.231.0.10:3157] : Attempting to release AES

license
2010-08-04 12.51.02,801 com.avaya.cmapi.intsvc.CstaTerminalImpl tearDownDevice
FINE: [10.231.0.10:3157] station is now clear
2010-08-04 12.51.02,801

com.avaya.platform.broker.impl.AsyncServiceMethodImpl invoke
WARNING: Exception when calling method.invoke
java.lang.reflect.InvocationTargetException
   at

sun.reflect.GeneratedMethodAccessor325.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke

(Method.java:585)
   at com.avaya.platform.broker.impl.AsyncServiceMethodImpl.invoke(AsyncServiceMethodImpl.java:164)
   at com.avaya.workflow.impl.RouterImpl.routeRequest

(RouterImpl.java:97)
   at com.avaya.mvcs.proxy.CstaRouter.routeRequest(CstaRouter.java:173)
   at com.avaya.mvcs.proxy.CstaRouterService.routeRequest(CstaRouterService.java:141)
   at

com.avaya.mvcs.proxy.CstaRouterNode.processPacket(CstaRouterNode.java:327)
   at com.avaya.mvcs.proxy.AbstractPipelineNode.process(AbstractPipelineNode.java:130)
   at

com.avaya.mvcs.proxy.Pipeline$PipelineSubscriber.inform(Pipeline.java:430)
   at com.avaya.common.eventservice.UnfilteredSubscription.notify(UnfilteredSubscription.java:70)
   at

com.avaya.common.multicaster.Multicaster.notify(Multicaster.java:386)
   at com.avaya.common.channel.Channel.publish(Channel.java:115)
   at com.avaya.common.eventservice.EventService.publish

(EventService.java:123)
   at com.avaya.common.eventservice.EventServiceManager.publish(EventServiceManager.java:156)
   at com.avaya.common.eventservice.Publisher.publish(Publisher.java:110)
   at

com.avaya.mvcs.proxy.CstaUnmarshallerNode$CstaUnmarshallerProcessorThread.run(CstaUnmarshallerNode.java:224)
   at com.avaya.common.util.concurrent.impl.RunnableWrapper.run(RunnableWrapper.java:47)
   

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
   at

java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.RuntimeException: [10.231.0.10:3157] NIC check timer timeout: no local NIC can connect to LAN IP 10.231.0.10 Possible problem(s) include:
1.

Network connection is not working or is congested
2. IP address to the switch is not correct
3. Switch translation for the extension is not setup correctly
   at

com.avaya.mvcs.station.h323.ras.DefaultTerminalDevice.privateRegisterDevice(DefaultTerminalDevice.java:660)
   at com.avaya.mvcs.station.h323.ras.DefaultTerminalDevice.registerDevice

(DefaultTerminalDevice.java:576)
   at com.avaya.mvcs.station.h323.H323Station.privateRegisterDevice(H323Station.java:268)
   at com.avaya.mvcs.station.h323.H323Station.registerDevice

(H323Station.java:250)
   at com.avaya.mvcs.station.h323.H323Station.registerTelecommuterDevice(H323Station.java:235)
   at com.avaya.mvcs.terminal.h323.TerminalH323.privateRegisterDevice

(TerminalH323.java:341)
   at com.avaya.mvcs.terminal.h323.TerminalH323.registerDevice(TerminalH323.java:265)
   at com.avaya.mvcs.terminal.h323.TerminalH323.registerTelecommuterDevice

(TerminalH323.java:253)
   at com.avaya.cmapi.intsvc.TerminalSession.registerDevice(TerminalSession.java:167)
   at com.avaya.cmapi.intsvc.CstaTerminalImpl.registerTerminal

(CstaTerminalImpl.java:479)
   at com.avaya.cmapi.extsvc.H323RegistrationServices.registerTerminal(H323RegistrationServices.java:102)
   ... 21 more
2010-08-04 12.51.02,801

com.avaya.mvcs.proxy.CstaRouterNode processPacket
WARNING: Service Method Response Threshold (2s) exceeded (9.009s) while routing session[session E87D0AA653A1C163C09DE397E7A27F7C-527]

com.avaya.csta.binding.RegisterTerminalRequest@bca5a7
2010-08-04 12.51.02,801 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: Received com.avaya.platform.broker.impl.AsyncResponse@5dae4f in

response to session[session E87D0AA653A1C163C09DE397E7A27F7C-527] com.avaya.csta.binding.RegisterTerminalRequest@bca5a7
2010-08-04 12.51.02,801 com.avaya.mvcs.proxy.CstaUnmarshallerNode

$CstaUnmarshallerProcessorThread run
WARNING: Xml Unmarshalling Publish Threshold (2s) exceeded (9.01s) while publishing session[session E87D0AA653A1C163C09DE397E7A27F7C-527]

com.avaya.csta.binding.RegisterTerminalRequest@bca5a7
2010-08-04 12.51.02,801 com.avaya.mvcs.proxy.CstaMarshallerNode$CstaMarshallerThread convertThrowable
FINE: Exception is instance of

InvocationTargetException
2010-08-04 12.51.02,801 com.avaya.mvcs.proxy.CstaMarshallerNode$CstaMarshallerThread convertThrowable
FINE: InvocationTargetException cause is: java.lang.RuntimeException:

[10.231.0.10:3157] NIC check timer timeout: no local NIC can connect to LAN IP 10.231.0.10 Possible problem(s) include:
1. Network connection is not working or is congested
2. IP address to the

switch is not correct
3. Switch translation for the extension is not setup correctly
2010-08-04 12.51.02,801 com.avaya.mvcs.proxy.CstaMarshallerNode$CstaMarshallerThread convertThrowable
FINE:

Returning negative ack to client session (E87D0AA653A1C163C09DE397E7A27F7C-527) : ch.ecma.csta.errors.CstaException: java.lang.RuntimeException: [10.231.0.10:3157] NIC check timer timeout: no local

NIC can connect to LAN IP 10.231.0.10 Possible problem(s) include:
1. Network connection is not working or is congested
2. IP address to the switch is not correct
3. Switch translation for the

extension is not setup correctly
2010-08-04 12.51.02,810 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: invokeID= 5 Routing request=session[session E87D0AA653A1C163C09DE397E7A27F7C-527]

ch.ecma.csta.binding.MonitorStop@1648bb7
2010-08-04 12.51.02,810 com.avaya.cmapi.monitor.MonitoringServicesImpl stopMonitor
FINE: removed PhysicalDeviceListener: crossRef=155:[Holder]:

[3157::10.231.0.10:0] ,com.avaya.cmapi.monitor.PhysicalDeviceListenerImpl@1be0515,session E87D0AA653A1C163C09DE397E7A27F7C-527
2010-08-04 12.51.02,810 com.avaya.cmapi.monitor.MonitoringServicesImpl

stopMonitor
FINE: removed RegistrationListener: crossRef=155:[Holder]: [3157::10.231.0.10:0] ,com.avaya.cmapi.monitor.RegistrationListenerImpl@c60241,session E87D0AA653A1C163C09DE397E7A27F7C-527
2010-08-04 12.51.02,810 com.avaya.cmapi.monitor.MonitoringServicesImpl stopMonitor
FINE: removed CallInformationListener: crossRef=155:[Holder]: [3157::10.231.0.10:0]

,com.avaya.cmapi.monitor.CallInformationListenerImpl@3fb701,session E87D0AA653A1C163C09DE397E7A27F7C-527
2010-08-04 12.51.02,810 com.avaya.cmapi.monitor.MonitoringServicesImpl stopMonitor
FINE:

removed sessionListener for crossRef=155
2010-08-04 12.51.02,810 com.avaya.cmapi.monitor.MonitoringServicesImpl releaseCrossRefId
FINE: released crossRefID=155: 2 are now in use, 79998 still

available.
2010-08-04 12.51.02,810 com.avaya.cmapi.monitor.MonitoringServicesImpl stopMonitor
FINE: removed monitor=155
2010-08-04 12.51.02,811 com.avaya.cmapi.monitor.MonitoringServicesImpl

stopMonitor
FINE: stopped monitor=155: 2 remain in use, 79998 still available.
2010-08-04 12.51.02,811 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: Received

com.avaya.platform.broker.impl.AsyncResponse@5dae4f in response to session[session E87D0AA653A1C163C09DE397E7A27F7C-527] ch.ecma.csta.binding.MonitorStop@1648bb7
2010-08-04 12.51.02,996

com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: invokeID= 6 Routing request=session[session E87D0AA653A1C163C09DE397E7A27F7C-527] com.avaya.csta.binding.ReleaseDeviceId@10bbe4
2010-08-04

12.51.02,996 com.avaya.cmapi.extsvc.DeviceServicesImpl releaseDeviceID
FINE: [3157::10.231.0.10:0] :session[session E87D0AA653A1C163C09DE397E7A27F7C-527] Client API call
2010-08-04 12.51.02,996

com.avaya.cmapi.intsvc.CstaTerminalImpl tearDownDevice
FINE: [10.231.0.10:3157] station is now clear
2010-08-04 12.51.02,996 com.avaya.cmapi.extsvc.DeviceServicesImpl unassociate
FINE: Removed

session[session E87D0AA653A1C163C09DE397E7A27F7C-527] , now [session[session E87D0AA653A1C163C09DE397E7A27F7C-527] ]
2010-08-04 12.51.02,996 com.avaya.cmapi.extsvc.DeviceServicesImpl

releaseDeviceID
FINE: session[session E87D0AA653A1C163C09DE397E7A27F7C-527] session released device [3157::10.231.0.10:0] via Client API call
2010-08-04 12.51.02,997

com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: Received session[null] com.avaya.csta.binding.ReleaseDeviceIdResponse@9fa808 in response to session[session E87D0AA653A1C163C09DE397E7A27F7C-

527] com.avaya.csta.binding.ReleaseDeviceId@10bbe4
2010-08-04 12.51.03,155 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: invokeID= 7 Routing request=session[session

E87D0AA653A1C163C09DE397E7A27F7C-527] ch.ecma.csta.binding.stop.StopApplicationSession@1d0c242
2010-08-04 12.51.03,155 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: Received session[null]

ch.ecma.csta.binding.stop.StopApplicationSessionPosResponse@81b988 in response to session[session E87D0AA653A1C163C09DE397E7A27F7C-527] ch.ecma.csta.binding.stop.StopApplicationSession@1d0c242
2010

-08-04 12.51.03,257 com.avaya.sessionsvc.CleanupTimerTask run
FINE: CleanupTimerTask cleaning up: session E87D0AA653A1C163C09DE397E7A27F7C-527
2010-08-04 12.51.03,257

com.avaya.mvcs.proxy.CstaRouterNode$MySessionListener sessionCleanedup
FINE: Session is cleaned up, removing subscription for: session E87D0AA653A1C163C09DE397E7A27F7C-527
2010-08-04 12.51.03,257

com.avaya.mvcs.proxy.SubscriptionManager unsubscribeAll
INFO: Clearing the executor
2010-08-04 12.51.03,257 com.avaya.sessionsvc.SessionServicesImpl$MySessionListener sessionCleanedup
FINE: Removing:

session E87D0AA653A1C163C09DE397E7A27F7C-527
2010-08-04 12.51.03,257 com.avaya.sessionsvc.SessionServicesImpl$MySessionListener sessionCleanedup
FINE: Added to terminatedSessionsMap: session_id =

E87D0AA653A1C163C09DE397E7A27F7C-527 map size = 49
2010-08-04 12.51.03,257 com.avaya.cmapi.extsvc.DeviceServicesImpl cleanupSession
FINE: cleanupSession called, CLEANING UP: session

E87D0AA653A1C163C09DE397E7A27F7C-527
2010-08-04 12.51.03,257 com.avaya.sessionsvc.SessionObjectImpl fireSessionCleanedupEvent
FINE: Finished firing Session cleanedup: session

E87D0AA653A1C163C09DE397E7A27F7C-527

The AE Services server can not open a socket to Communication Manager CLAN IP 10.231.0.10

AE Services tried all three local NICs CLAN IP 10.231.0.23, CLAN IP 10.231.0.24 and 192.11.13.6

Can you ping CLAN IP 10.231.0.10 from a linux prompt on AE Services?

Do you have H.323 registrations allowed on the CLAN/procr? "change ip-interface procr/ or cabinet;carrier;slot" and check the "allow H.323 registrations?" setting.