AmirAliakbar
Joined: Apr 26, 2011
Messages: 0
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Yes I do see it missing and login to web interface using admin:
https://<aes-ip>/aesvcs
Application Enablement Services
Management Console
Welcome: User admin
Last login: Mon Sep 30 13:01:54 2013 from <ip>
Server Offer Type: VIRTUAL_APPLIANCE
SW Version: r6-1-0-20-0
I do see in the welcome page it does mention user management.But I don't see it in the menu.
Here is the license information for AES:
CVLAN ASAI
(VALUE_AES_CVLAN_ASAI) October 16, 2013 16 0
Unified CC API Desktop Edition
(VALUE_AES_AEC_UNIFIED_CC_DESKTOP) October 16, 2013 1000 0
AES ADVANCED SMALL SWITCH
(VALUE_AES_AEC_SMALL_ADVANCED) October 16, 2013 3 0
CVLAN Proprietary Links
(VALUE_AES_PROPRIETARY_LINKS) October 16, 2013 16 0
Product Notes
(VALUE_NOTES) October 16, 2013 SmallServerTypes: s8300c;s8300d;icc;premio;tn8400;laptop;CtiSmallServer MediumServerTypes: ibmx306;ibmx306m;dell1950;xen;hs20;hs20_8832_vm;CtiMediumServer LargeServerTypes: isp2100;ibmx305;dl380g3;dl385g1;dl385g2;unknown;CtiLargeServer TrustedApplications: IPS_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; 1XP_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; 1XM_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; PC_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; CIE_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; OSPC_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; VP_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; SAMETIME_001, VALUE_AEC_UNIFIED_CC_DESKTOP,,; CCE_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; CSI_T1_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; CSI_T2_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; AVAYAVERINT_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted; CCT_ELITE_CALL_CTRL_001, BasicUnrestricted, AdvancedUnrestricted, DMCUnrestricted, AgentEvents; Not counted
AES ADVANCED LARGE SWITCH
(VALUE_AES_AEC_LARGE_ADVANCED) October 16, 2013 3 0
TSAPI Simultaneous Users
(VALUE_AES_TSAPI_USERS) October 16, 2013 1000 0
DLG
(VALUE_AES_DLG) October 16, 2013 16 0
Device Media and Call Control
(VALUE_AES_DMCC_DMC) October 16, 2013 1000 0
AES ADVANCED MEDIUM SWITCH
(VALUE_AES_AEC_MEDIUM_ADVANCED) October 16, 2013 3 0
It will expire in 2 weeks.So If it is license issue. We can request a new license. What could be the cause of menu missing issue.
Thanks,
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