Hi All:

I want to set up an agent desktop screen pop with a URL that contains TWO parameters (specifically CLI and SKILLSET).

I've been following the document:

AACCConfigurationtoscreenpopaURLwithinAAADusingtwoparametersV2.pdf

which describes, in some detail, how to set this up.

However it seems to be out of date as the URL for the WSDL at:

http://HOSTNAME:9070/SOAOI/scripting/services/ContactService?WSDL

seems to have moved to:

http://HOSTNAME:9080/SOAOICCT/services/ContactService?wsdl

and the webservices have also changed (e.g. setIntrinsticByName has been replaced by setIntrinsics -> I think!).

Does anyone have an up to date version of this document? (for Release 6.3)

I can't find one on the devconnect site anywhere...

Alternately, some other recommended way of getting the SKILLSET intrinsic out of Avaya would be helpful.

Many thanks,

Corin Adlard (Gamma Telecom Limited).

corin.adlard@gamma.co.uk

Please repost your question in the AACC forum at https://devconnect.avaya.com/public/forum/d_forum_2.jsp?f=53

Thanks: Posted this add the location below.