Hello,

Looking for information or examples on configuring screen popup on outbound calls.

Hello,
We are developing a telephony bar based on the EMC dot Net SDK. We are trying to get the logged in agent skills, using the StationAgent[0].ACDGroup, but it always returns null.

Is there a way to get this directly, from AgileSoftware.Developer.XmlStation of AgileSoftware.Developer.XmlClient, without using IDS?

Hello,

How is it possible to solve SSL/TSL problem when using configurator? I am trying to access the web services available in POM - as an example : https://<serverIP>//VP_POM_Service/contactlist/list and I am getting the error:

"Could not establish trust relationship for the SSL/TLS secure channel"
(Works fine with POSTMAN) but I could not find where to configure settings in the TFE REST Configurator.

Hello,

Is it possible to enable or disable "DTMF Type Ahead" for a specific PromptAndCollect node ?

I have a problem accessing : /SOAOI/scripting/services/ContactService -
using the recommended address:

http://Myaacc:9080/SOAOI/scripting/services/ContactService?wsdl
I am getting this error:

HTTP ERROR: 404
Problem accessing /SOAOI/scripting/services/ContactService. Reason:

NOT_FOUND

Could you suggest a solution?

How can we use CAV variables in EP applications that are called from AACC ( aacc in front, Ep back)

Trying to call a SQL stored procedure with one parameter in and one parameter out - using the DIW

and not sure about the syntax:

exec <stored procedure name> @param1=somevalue, - and I don't know how to specify the out parameter?

Hello,
Can the SequenceID column in this table be used to select the newest records in this table?
Is the SequenceID inserted ..".sequentially"?

Tks

I have converted an application from OD6.0 to OD7.2 and I am getting a lot of warnings: as bellow.
The ABCD application ( the called module) compiles with no warnings,
however when I am calling it from ContextCreation I am getting these warnings on compilation. - refering to the ABCD module.
Should I ignore them?

The warnings: >>
ArrayList is a raw type. References to generic type ArrayList<E> should be parameterized ABCD.java /ContextCreation/WEB-INF/src/flow line 31 Java Problem
Collection is a raw type. References to generic type Collection<E> should be parameterized ABCD.java /ContextCreation/WEB-INF/src/flow line 28 Java Problem
List is a raw type. References to generic type List<E> should be parameterized ABCD.java /ContextCreation/WEB-INF/src/flow line 29 Java Problem
The serializable class ABCD does not declare a static final serialVersionUID field of type long ABCD.java /ContextCreation/WEB-INF/src/flow line 7 Java Problem
Type safety: The method add(Object) belongs to the raw type List. References to generic type List<E> should be parameterized ABCD.java /ContextCreation/WEB-INF/src/flow line 34 Java Problem<<

I see that Appache announced "end of life " for tomcat 8.0.X - do you know when can we expect OD 7.2.1 - so that we may use
tomcat 8.5?

Thanks

Hello,
Is this forum still active? There seems to be no recent activity. In case it is still active, here is my question:
Is there any way to export a contact list : for example to a csv or excel file?

Hi all

From installing document, the EMC Desktop components requires:

Microsoft .Net Framework 3.5 SP1

Microsoft .Net Framework 4.5.2

Should it necessarily be version 4.5.2? Or I can install later version of Microsoft .Net Framework instead (4.6.2 or 4.7) ?

I am trying to write a Custom Restriction class - using the example in the documentation - and I need to be able to get the value of a
custom attribute, but I do not know how to approach this.

(I tried using the .../VP_POMAgentAPIService/GetContactAttributeValueFromList and I am getting errors.)