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JTAPI
» Session Keep Alive and MaxWaitforSocket, 27/03/2024 05:23:08
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I am developing application using JTAPI. Is sample app available to set MaxWaitforSocket and keep alive socket to avoid session active as it require restart of app when ever session was idle.
Creating provider as below,
JtapiPeer peer = JtapiPeerFactory.getJtapiPeer(BusinessConstants.JTAPI_PEER);
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Avaya Orchestration Designer
» AVAAY OD Commit into Bit Bucket, 29/02/2024 02:06:54
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Can any one give steps/docuemnts to upload AVAYA OD code into Bit Bucket/Configuration of repo to upload AVAYA OD code, as I could not commit code.
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JTAPI
» OutBound call Survey to VDN Monitor not capturing events, 17/10/2023 08:50:41
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Already checking with AES team as well .Thank you
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JTAPI
» OutBound call Survey to VDN Monitor not capturing events, 17/10/2023 03:10:26
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I have application to monitor ACD VDN and capture events to log the Survey responses to generate reports during established event.
Survey flow defined in ACD and will be monitor by JTAPI application.
When Agent attended inbound call and given call to Survey application capturing Survey where agent did Outbound call and routing caller to survey events not captured.
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DMCC APIs
» Send DTMF Tone in DMCC App, 06/10/2023 06:10:29
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As it works in Avaya One X and not working in my custom application is it possible to give sample app to send DTMF or code to check the API usage
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DMCC APIs
» Send DTMF Tone in DMCC App, 04/10/2023 09:15:26
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IVR is in AEP and given the Trunk Group settings
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DMCC APIs
» Send DTMF Tone in DMCC App, 04/10/2023 06:09:18
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1. DMCC 6.1.1.45 Is used to send the DTMF tones. using Service provider.dll Generate Digit method been used.
Given the Signaling of SIP
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DMCC APIs
» Send DTMF Tone in DMCC App, 03/10/2023 06:22:43
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How to send DTMF Tone in DMCC SIP Circuit as generated digits not sending tone in SIP Circuits where the same method passing TDM circuits from station to IVR
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DMCC APIs
» Sample Application to send DTMF digits, 13/09/2023 05:23:06
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Hi,
Requirement of CTI Application to send DTMF using SIP Circuit to external IVR.
Can any one let me know sample application to test the DTMF digits
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Avaya Orchestration Designer
» AVAYA Orchestration Designer Application Loadbancer, 06/09/2023 09:55:21
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Can I configure F5 load balancer in AEP as below?. Can I get any documentation to configure F5 load balancer and requirements
http://loadbalancer IP/AppName/Start?
1. Is ports need to opened from MPP or CM to run using load balancer IP ?
2.Is it require tomcat port number to be configured in AEP ?
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Avaya Orchestration Designer
» AVAYA Orchestration Designer Application Loadbancer, 30/08/2023 21:55:40
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above trail doesnt say how to implement two app servers in same channel.Could you let me know how to do two app server in same channel
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Avaya Orchestration Designer
» AVAYA Orchestration Designer Application Loadbancer, 29/08/2023 00:37:35
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Hi Team,
Can I route the calls to alternate app server while running application fails instead of disconnecting the call
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Avaya Orchestration Designer
» Transcription service, 20/07/2023 00:52:28
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Caller and agent transcription is possible in AVAYA Transcription service.
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Avaya Orchestration Designer
» Accent based Routing from AVAYA Voice BOT, 20/07/2023 00:49:59
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Is it possible to route agent based on Accent. If the caller is US accent then US agent. US caller with Europe accent then Europe Agent from AVAYA ?
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DMCC APIs
» Run Simple IVR Application, 13/07/2023 00:30:22
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Anyone let me know Steps to run the simple IVR sample application given in DMCC API SDK
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