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Avaya Orchestration Designer
» Transfer with refer method, 28/05/2021 10:25:24
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Hi
I need the OD7 application to make a transfer with a "refer" method, but whenever I make the transfer it is done with an "invite". I use blind transfer. I do not know if that is configured in the IVR application or in the Experience Portal, but I do not know and I have not heard something about the refer method, any help, thanks.
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Avaya Orchestration Designer
» Update java version in OD6, 17/03/2021 14:22:52
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Hello. I have a server with Tomcat6 and Java6 and some IVR applications with OD6. For security reasons I must update the java version to 8 but I cannot update the Tomcat version. Is it possible for IVR applications to compile on OD6 with Java8 and run on Tomcat6 with java8?
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Avaya Orchestration Designer
» Record node OD 6 - does not record the message, 12/12/2018 10:20:02
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Hello
I work with OD 6 and I have problems with the Record Node. After speaking and leaving the voice note, the system always say "Sorry, I didn't heard you" and is not possible to create the file in the Temp folder. I use the examples of the OD RecordMessage but is not working.
¿Is it something in the platform or configuration of the channels?
Please, I do not know what else to do. Help!
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Avaya Orchestration Designer
» Initialize the UUI value from OD, 18/03/2014 12:14:00
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Hi! I am not very expert in the development of applications in Orchestration Designer and I have a problem when trying to assign a value to UUI having connection enabled AES Connector. I am using the field CtiCallInfo:UUI but I could not edit it, by java code I tried but the UUI field remains empty. I need to know if there is possibility to assign a value in the UUI field and how. Thank you very much.
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Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» java.lang.String can not be cast to connectivity.ws.beans, 31/01/2011 13:38:02
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thanks for your reply, if you need the wsdl code please send me your email to send that code
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Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» java.lang.String can not be cast to connectivity.ws.beans, 31/01/2011 11:34:25
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Hello.
I am developing an IVR consuming a Web service delivered by an outside company, to create the object for the WS one of the parameters I create it as a java object because it manages a data structure.
The problem I have is when the application is running, at the time of assigning variables of the structure is returning me an error: "ClassCastException: java.lang.String can not be cast to connectivity.ws.beans.ALT_SessionContext".
This is the java code of the function assigned to the variable parameters of the WAS:
import connectivity.ws.beans.ALT_SessionContext;
import com.avaya.sce.runtimecommon.IVariableField;
import com.avaya.sce.runtimecommon.SCESession;
import flow.IProjectVariables;
public void requestBegin(SCESession session) {
super.requestBegin(session);
try{
IVariableField field = session.getVariableField(IProjectVariables.SESSION_CTX_2);
ALT_SessionContext altSession = (ALT_SessionContext)field.getObjectValue();
altSession.setDomainId("XXXXX");
altSession.setRemoteAddr("XXXXX");
} catch(Exception ex) {
System.out.println("Excepcion modulo dtaWS_BuscaUsuario: " + ex.getMessage());
}
}
I've checked other forums and I've only found that it can be for the version of Axis, I am on 1.4 and I read that I should upgrade to version 2, as I did that but still has the same problem.
If you need any additional data please tell me. Thanks.
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Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» CCXML - Retrieve the call channel, 11/09/2010 22:11:15
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Hello, I have a CCXML application and I need to know how to get the channel of the Voice Portal that answers every call. Thank you
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Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier)
» Identify a conference, 26/11/2009 11:41:57
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Hello everyone, I have a problem with my IVR application for an issue of fraud and need to know if we can identify if the call entering the DD application is a conference and also know when one of the participants of this conference is abandoned.
The call originates from a user and a phone counselor, the counselor made the conference by dialing the VDN input to IVR.
Thank you for your cooperation.
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