for aes/tsapi or dmcc, when we check agent status, looks like we need switchname, is there a way for us to query switchanme?

Call comes to a VDN from where it is routed to a skill and then to an agent.
How can I get the VDN number from where the call came?

What SDK or WebAPI's can be used for Avaya Call Center Select screen pop and make call answer call etc features?

Thanks

What SDK or WebAPI's can be used for Avaya Call Center Select screen pop and make call answer call etc features?

Thanks

Is webRTC available in DMCC? not directly. - How can this be achieved ?

Emit voicemail indicator events ? you can get at MWI indication from CM. You would need to use other APIs if you wanted deeper indication with the voice mail server.
What other API's can be used?

For Avaya SSO API's where can I get more info for the API's?
SDB?

MWI ? How can we get it from CM?

If not DMCC then how can I View Avaya customer journey ?

Is there a way I can integrate Avaya SSO into my DMCC application?

Is webRTC available in DMCC?

Emit voicemail indicator events ?
click to dial voicemail indicator to access voice mailbox?
View Avaya customer journey ?

Does DMCC Support for virtual IP in HA AES environment ?

Does DMCC Support for Geo Redundant AES?

One is to try client sdk, what are the other solutions I can try?

If I am not using the media but just the third party controller to make call, hanup etc and monitor the events and responses and get agent states. I should be able to do it connection AES via proxy server or the ports AES expects right?

Thanks Martin and John.

Can I use DMCC .NET SDK and connect to the AES in following:
1. DMCC .net client -> Proxy Server (port 4721 / 4722) -> AES(port 4721/4722)

If not how can I connect to AES through DMCC .net SDK over internet ?

For vustats do we require advanced tsapi dmcc license or will basic license work.

Does Avaya CM/AES support queue metrics that I can display in our app during a transfer?

For example, if an agent is transferring to a queue, we want to pull the average or current wait time so we can display it

DMCC or TSAPI

In my application I entered incorrect password and error i get is invalidagent state. Is there any document related to error's and more detailed error code ?

Does OD allow changing the SIP header information?