Hello,

The design team recommends checking the Javascript Communication Services Sample Application, here is a code snippet you might be interested in -

vm.cameraControlAction = function (action) {
// Where vm.selectedParticipant is a Participant Object from conference.getActiveParticipants()
// and action is a member of the AvayaClientServices.Services.Conference.CameraControl enumeration
var participant = vm.selectedParticipant;
if (participant) {
if (participant.getFeccRecvSupport()) {
participant.controlRemoteCamera(action).then(function () {
// Camera action was successful
}, function () {
// Action failed
});
}
}
}

The team is still looking for the answer to the other part of your question, we will provide you with update as soon as possible.

Hi Alam,

You can access the media engine instance this way(the example is given for Android, but the same pattern applies to the rest of the platforms) -

MediaServicesInstance mediaServices = client.getMediaEngine();

Please let me know if you have any further questions.

Thanks,
Artem.

Hi Dave,

Unfortunately, Client SDK team won't be able to help in this Forum as your question seems to be about interacting with Avaya Communication Manager which is a separate product that we don't support here.

Thanks,
Artem.

Hello,

If you are looking for a Communication Services Java Package for Android, you can find it here:
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/android/communication/index.gsp

The best place to start is documentation available for each package and each platform in a form of guides and technical articles. You can check https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/android/communication/guide/my_first_project.gsp to start with.

If you are developing a Javascript client that leverages Communication Services Package for Javascript, you should start by reading through the guides, articles and API reference under https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/javascript/communication/index.gsp

If you still have any issues, please let me know and we will find the solution.

Thanks for the updated log. However, its log level is "INFO" while we are looking for a "DEBUG" level trace.
The error code is the same "connection error"m but now we have more data which indicates that tls://135.20.201.14:5061 doesn't reply to your client's sending SIP keep alive requests.

I wonder if the network you are on is enforcing any firewall rules.

Hello,

I see in the log that the active registration failed due to connection errors. Please change the log level from "ERROR" to "DEBUG" to get a detailed trace.

Thanks,
Artem.

Thanks, please indicate the package and the platform you are asking about.
This forum supports questions related to Avaya Breeze Client SDK Packages listed here:
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/introduction/index.gsp

Hello, please indicate the product and platform you are using so that we can route your question to the right team.

Hello,

This forum helps answer questions about Avaya Breeze Client SDK. Is that the product you are using? What version are you using?

Thanks,
Artem.

Hi Rohit,

I've been following up on this query with various teams since this Disaply Name you are looking for is published by 96x1 desk phones to Aura which then relays it to your controlling Client SDK based endpoint.

The bottom line is that 96x1 doesn't use this property. In other words, Display Name is something that is going to be empty when you used 96x1 device in shared control mode with Equinox.

Hello,

Thanks for reaching out to us, I've created a ticket to track this with the design team. We will get back to you once we analyze the issue.

Hello,

If you want to implement support for 3rd party Identity Providers via OAUTH 2, it is not yet supported by Avaya Breeze Client SDK.
However, you can use a single credential provider to provide the same user credentials to various Client SDK services.
If you want to know how to configure Avaya Equinox clients to support SSO, please ask for Equinox Client support, this forum supports Client SDK users.

Thanks, Rohit, that helps. I'm following up with the design team to get the answer for you.

Client SDK Communication Services package allows retrieving conversations on per-user basis. A custom application may create and configure several User objects to act as a multiuser controller.

Hi Michael,

What package of Avaya Breeze Client SDK you are using? Is that Communication Services package for Javascript?

Thanks,
Artem.