Hi BryanZell,

The feature to disable this pop up window is available in EMC 6.5 Service Pack 1.

To disable it:
1) Open the ini file for Desktop/Reporting Application and go to "Voice" Section.
2) You will find a new field "Show Unhold Confirmation Box" in this section. Set this field value to "False".
3) Ensure Desktop/Reporting Application is closed before making changes in the ini file.
4) Same can be done through Agent Profiles if you are using Configuration Server.