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Avaya Breeze
» ED flow and playing prompts from AMS, 16/12/2020 15:40:14
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I have a sample app that is built and it does answer calls. currently, it is simply playing some music from cstore://Sample?ns=Sample&cg=sample
I don't understand how this URI works. Why does it call cstore?
When looking at the Media that is currently loaded on the mediaserver I understand the namespace and content group but how would I call the system prompt "and-eighty-three-cents" when it is located in the mmf\system\default.
Can ED apps play system default values without calling them directly? What about TTS?
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Avaya Breeze
» help with setup call intercept from CM to ED, 18/11/2020 13:10:23
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Avaya Breeze
» help with setup call intercept from CM to ED, 17/11/2020 07:07:37
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Attached. It is just a simple flow. Answer the call, play a prompt, drop the call.
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Avaya Breeze
» help with setup call intercept from CM to ED, 16/11/2020 22:45:10
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yes instances are created but it won't play TTS or URI prompts.
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Avaya Breeze
» help with setup call intercept from CM to ED, 16/11/2020 14:36:26
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We have the call answering but now the prompt is no playing. We are getting this error
None of the active participant in the call matched the provided handle local.1593118826206_4195190!10.50.140.114
This is the input shown
{'handle':'00005000561605558807:local.1593118826206_4195190!10.50.140.114','locale':'00005000561605558807:local.1593118826206_4195190!10.50.140.114','participant':'00005000561605558807:local.1593118826206_4195190!10.50.140.114','ucid':'local.1593118826206_4195190!10.50.140.114','useLocale':'00005000561605558807:local.1593118826206_4195190!10.50.140.114'}
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Avaya Breeze
» help with setup call intercept from CM to ED, 16/11/2020 14:15:26
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we've got all of that. We can see the SIP alert coming but Breeze does not launch the app assigned. It is silence for a minute or so then the call drops.
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Avaya Breeze
» help with setup call intercept from CM to ED, 13/11/2020 10:52:09
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is there a document that helps to guide the user on how to setup call intercept from CM to ED and everything in between?
Greg
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Avaya Breeze
» alternative update to ucastore, 02/09/2020 08:06:52
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Are there any alternatives to updating the ucastore without having to go through the smgr attributes webpage? can I upload a list of stations directly to an ecc server? I manage over 15000 stations and make updates almost daily for thousands of stations and the attributes page for updating the ucastore is very cumbersome.
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Avaya Breeze
» SEC_ERROR_UNTRUSTED_ISSUER, 23/04/2019 22:38:29
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yes with no change the certs are not getting loaded into the keystore
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Avaya Breeze
» SEC_ERROR_UNTRUSTED_ISSUER, 23/04/2019 10:07:28
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ECC is attempting to connect to a callback URL but I am getting an error saying that the CA Issuer can not be verified. I've installed the correct certs using the SMGR Manage Trust Certificate process but that does not appear to load the cert into the ca-bundle.
Any advice or guidance would be appreciated.
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Avaya Breeze
» SNMP monitoring of Breeze, 12/11/2018 08:00:09
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Is there any availability to monitor the Breeze environment via snmp? Links to documents and MIB's would be helpful is the option is available.
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Avaya Breeze
» ECC call hangs in status HELD and cannot be dropped, 31/10/2018 09:09:03
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what was the resolution to this issue?
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Avaya Breeze
» replica group issue, 03/10/2018 13:25:13
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sync state is still saying "Not Polling"
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Avaya Breeze
» replica group issue, 28/09/2018 07:42:40
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i'm seeing a message that my sync status is showing as Not Polling in System Manager. How can this be corrected?
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Engagement Designer
» no send email task, 19/09/2018 22:34:36
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