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Avaya Client SDK - General
» Javascript SDK problems, 23/05/2019 12:20:07
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Hello hkalyoncu
Provided logs contains too small info for investigation by technical team.
Based on console output it looks like you are trying to connect to the server without proepr certificate.
Please make sure you have installed proper certificate to establish secure connection.
Regards,
Dmitry
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Avaya Client SDK - General
» Unattended Transfer to callable snapin, 20/05/2019 02:16:42
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Hello Domenic,
Thank you for your question. Could please clarify which package do you use?
This particualar forum related to client side SDK, but your question looks like related to a some server implementation.
If this is the case - I suggest to ask question on other forum.
Regards,
Dmitry
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Avaya Client SDK - General
» CommunicationSampleApp and connection with Equinox Conferencing on cloud, 31/01/2019 03:44:47
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Hello Andrea,
Sorry for late response.
Based on info you have I suppose you can use Auto-configuration through email for Equinox.
Sample app doesn't support auto-configuration.
Domain is the part that comes after @ sign. Each Aura environment has it its own domain. You better ask your admin. Extension is the phone number. If this info is not provided to you then you have nothing to enter.
There could a be a workaround for you - use auto-configuration on Equinox application and then check parameters in Equinox settings and replicate them in Sample app.
Best regards,
Dmitry
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Avaya Client SDK - General
» CommunicationSampleApp and connection with Equinox Conferencing on cloud, 23/01/2019 02:24:56
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Hello Andrea,
Yes it is already possible to do it with Equinox. Do you experiencing some problems with Equinox for this particular case?
Also SDK which comes with Sample app already supports this. But sample app itself requires additional changes. Check link from my previous response.
There is a plan to update sample app in order to support these types of calls. And plan is to deliver these changes to DevConnect in March.
Best regards,
Dmitry
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Avaya Client SDK - General
» CommunicationSampleApp and connection with Equinox Conferencing on cloud, 22/01/2019 08:13:45
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Andrea,
You need more info from your admins in order to properly configure sample app.
Actually, you can check settings in your Equinox application (it seems that you were able to make a call with it) and replicate it to sample app.
Address - is the address of Session Manager in Aura environment. This should have same value as in Equinox->Service->Phone Service->Server Address field
Port: 5061
TLS: On
Domain same as in Equinox->Service->Phone Service->Domain
Extension - your loginId
Password is password.
You will also need a Certificate since you are going to use TLS connection.
Login and then user Call Serivce->Make audio call and enter VMR number.
If everything is correct you should be able to reach VMR and have audio/collaboration call. This will be SIP call.
One general note:
If you don't have Server address and domain the only way to establish call is to make HTTP call.
This is not covered yet in sample app but there is a plan to cover this case in CSDK 4.2.1.
BTW, there is training document how to configure and make HTTP call:
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/windows/communication/tech/over_the_top_conference_calls.gsp
Best regards,
Dmitry
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Avaya Client SDK - General
» CommunicationSampleApp and connection with Equinox Conferencing on cloud, 18/01/2019 10:04:18
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Hello Andrea,
Thank you for your question.
Did you try to make a direct call to VR number from sample app?
I suppose if yuo are registered user and Conferencing server located
in same environmemt where your statiom is registered SIP call should be established
with conferencing and collaboration features enabled.
The other case is that your endpoint is registered in other environment and I suppose you are experiencing this problem.
In this case you need to configure http calls.
Please confirm that you are experiencing problem with configuring http call.
Regards,
Dmitry
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Avaya Client SDK - General
» Question about Avaya H.323 phone with Breeze JS CSDK based Ocean agents application, 23/11/2018 06:03:51
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Chris,
You are talking about "Shared control".
In CSDK in order to establish shared control we need to use MDA extension.
If hardphone will use h323 - CSDK just don't see it and there will be no way to enable shared control.
Both CSDK and hard phone should use same SIP extension in order to work in shared control.
Regards,
Dmitry
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Avaya Client SDK - General
» Question about Avaya H.323 phone with Breeze JS CSDK based Ocean agents application, 22/11/2018 09:30:14
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Hello Chris,
Sorry for late response.
Unfortunately I am not aware about Oceana Workspaces and how it is working.
Also I am not sure what you assume under "can afford H.323 and SIP".
CSDK was designed to work as SIP endpoint. However it is possible to make calls from H.323 endpoint to CSDK SIP endpoint.
This should be handled by Communication manager.
Another moment - CSDK can work in "shared mode". When CSDK enpoint controls hardware phone. But this is only for SIP hard phones.
Probably this answers your question.
Regards,
Dmitry
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Avaya Client SDK - General
» Question about Avaya H.323 phone with Breeze JS CSDK based Ocean agents application, 15/11/2018 06:31:29
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Hello Chris,
Thank you for your question.
Native CSDK and JS CSDK supports only SIP phones.
So the answer is No.
Regards,
Dmitry
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Avaya Client SDK - General
» Unexpected Crashes on iOS Devices, 08/11/2018 09:13:51
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Hello Mehodesign,
Thanks for finding this. Our technical team will investigate provided info and solve the problem.
Best regards,
Dmitry
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Avaya Client SDK - General
» Force Video Codec, 08/11/2018 09:10:59
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Hello jcvalsesia,
Sorry for late response.
CSDK (and media library particulary) supports following codecs:
H263
H264 base profile
H264 High profile - enabled by default
H264 TSVC - enables automatically for Scopia conference calls
H264 SVC - enables automatically for MSS video conference calls
From API description for Android user is able to configure (enable/disable) H264 High profile codec:
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/android/communication/api_refs/index.html
Best regards,
Dmitry
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Avaya Client SDK - General
» Avaya WebRTC Development, 08/11/2018 08:15:13
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Hello Khush,
Sorry for late response. There is no special Avaya WebRTC training.
The only available materials are related to API description of Media package (as part of CSDK). See following link (for Windows):
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/windows/communication/api_refs/html/N_Avaya_ClientServices_Media.htm
Best regards,
Dmitry
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Avaya Client SDK - General
» Can't start Vantage Basic project due DataRetrievalListener is not public, 13/08/2018 04:37:58
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Hello as001622,
Thank you for your question.
I am not sure why you see those errors because DataRetrieval, DataSet and Listeners are public from csdk side.
Hoewever those objects were deprecated but not removed or made private and you can use them anyway.
But as it says in documentation it is better to use DataRetrievalWatcher object for similar operations.
Hope this helps.
Best regards,
Dmitry
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Avaya Client SDK - General
» Information about group messages is not being sent to ImListener.jar which is in lps-api.jar in SDK, 31/07/2018 05:04:33
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Hello sercanoztorun,
Unfortunately we can't help you with your problem.
This particular forum is for Client SDK only and your question related to Presence Services.
I suggest you to try on another forum.
Most likely following forum is what you are looking for: https://www.devconnectprogram.com/forums/forums/show/18.page
Best regards,
Dmitry
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Avaya Client SDK - General
» Information about group messages is not being sent to ImListener.jar which is in lps-api.jar in SDK, 31/07/2018 03:25:03
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Hello DincerGUNES,
Sorry for the late response.
Could you please a bit elaborate what is lps-api.jar?
It doesn't look like a part of Client SDK (which this forum is for). It sounds like a part of some server SDK but I am not aware which one.
Best regards.
Dmitry
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