Hi,
Thank you for your question.

Unfortunately, there are no plans to support Cordova or Xamarin directly. But it is generally possible as i know. So you can request a feature if it is required.

Hi,
Thank you for your question.

Could you confirm that you used the same User instance for X and Y credentials? If you do, described behavior is possible due to cached server cookies. To enforce new credentials you need to shutdown and remove the User instance, then create a new one providing Y credentials.

Hi,
Thank you for your question.

If you mean supporting the renderer in a typical Direct3D window, it was not implemented. But it is generally possible as i know. So you can request a feature if it is required.

For now WPF is supported to render video. You can find a sample applicatuion in ClientSDK Communication Package.

Hi,

Thank you for your question.

If end point logs-in AAWG, only outgoing calls to conference's virtual rooms will be supported. For Conference 9 recording works.

This forum is related with ClientSDK. So unfortunaly we can't answer questions related with WFO and other ContactCenter solutions.

Hi,

Thank you for your qeustion.

You can call RemoveParticipantAddress API when conversation is in draft mode and has not sent to server yet. This API is not supported for active conversations, so capability is not allowed.

Hi,

Thank you for reporting the issue.

We are aware of the issue, and are tracking it.

Hi,
Thank you for your question,

Please check your connection settings:
1) use user name under format
extension@domain.com
2) use FQDN for Server Address, not IP

You can try Google Chrome (v.53+). It is fully supported.
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/javascript/communication/tech/build_and_runtime_environment.gsp

Hi,

Try to ARM emulation, not x86. Generally it should work. But we recommend to use device due to performance issues.

Hi,

Thank you for your question.

If you need to make a SIP call, you need SIP infrastructure. A central entity is Session Manager. Its address, port, etc are depends on your deployment and should be provided by person who responsible for server deployment.

ClientSDK 4.0 is available on DevConnect

Hi,

Thank you for your question.
I've forwarded your request to Customer Interaction Services package team. They get back shortly.

Hi,

Thank you for your question.

ClientSDK has IP Office support since 4.0, and it will be released soon.

Hi,

As I found unfortunately horizontal camera orientation is hardcoded in media engine. It crops vertical frame's top and bottom.

You can send feature request to support vertical video orientation.

We see the same behavior using iOS sample application. I guess we will find solution on Monday

Hi,

Thank you for your question.

These parameres represents SM (Avaya Aura® Session Manager) server parameters (host, port, domain, credentials...). You can get its from your server administrator.