Hello Patrick,
We will provide a fix on that issue in our next release. Please note that the version you are using is quite old and no longer being maintained. Request you to setup your project using SDK provided here in the meanwhile:
https://www.devconnectprogram.com/site/global/products_resources/webrtc_connect/overview/index.gsp
We will be giving a fix on top of the version 4.0.1
Regards,
Avaya DevConnect Team

Hi Patrick,
From the logs, it seems that you are not using ClientSDK directly but using WebRTCConnect SDK previously known as Oceana WebRTC Voice and Video SDK. Can you please let us know the version that you are using for the library ?

Regards,
Avaya DevConnect Team

We have a customer requirement where the customer wants to have the local video as a fixed view instead of floating.
Based on the the CSDK code, I see that VideoPlaneLocal is always a floating layout.

My question is can I make the local video layout fixed instead of floating.
I tried the following :
private final OpenGLCoordinateMapper mapper;
Rect rect = mapper.convertViewCoordinatesToOpenGLCoordinates(surface);
if (videoPlaneLocal != null) {
videoPlaneLocal.setBounds(rect.left, rect.top, rect.width(), rect.height());
videoPlaneLocal.setPipAbsWidth(rect.width());
}
if (videoPlaneRemote != null) {
videoPlaneRemote.setBounds(rect.left, rect.top, rect.width(), rect.height());
}

However when I touch the local video, the view moves just slightly instead of moving across the entire screen , however I want the position fixed . Can this be acheived ?

On Android , If I want the remote video full screen in portrait mode, I am not able to do that , the video remains in 16:9 proportion with lot of blank space from top and bottom left empty. If I increase the height to full screen, the video gets cut horizontally on both sides.
The customer wants the video to be seen full screen like Whatsapp or Face time.
Is there any way we can achieve that ?

Hi ,
We have an urgent customer requirement for implementing customer mobile application support audio video calls to agent over AACC on Android and iOS.
There was a thread in the past such mentioned the following. But I'm not clear if there is support officially:

With the latest IX client release( 4.5), Is there a support for calls to AACC video channel from Mobile (Android,iOS)

If so , what would be the call flow/components involved to achieve the same?
Link : https://www.devconnectprogram.com/forums/posts/list/23854.page#p160273

I understand for the present supported call flow for (JavaScript) of the Avaya IX™ Client SDK, which goes through AAWG and converts as SIP and routed to AACC via SM.

Details from devconnect portal for Avaya IX Client SDK Release 4.4.0.1:

https://www.devconnectprogram.com/site/global/prod...er-endpoint-implementation-385

"Note: Web Based Customer applications using Communication Services Package (JavaScript) is supported by AACC. Mobile and desktop applications using other Communication Services Package platforms are not supported."

I am implementing Call statistics over Javascrit CSDK.
I see that following parameters are not mentioned in JSCSDK documentation:
For AudioDetails;
Packetization, Local Jitter, Current and Preffered buffer size, Packet loss,Preemptive Rate , Accelerate Rate, RTPTransport.

Common for Audio and Video Details:
Call Encryption


Here is the reference documentation link
AudioDetails:
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/javascript/communication/api_refs/AvayaClientServices/AvayaClientServices.Services.Call.AudioDetails.html


VideoDetails
https://www.devconnectprogram.com/site/global/products_resources/avaya_client_sdk/programming_docs/current/javascript/communication/api_refs/AvayaClientServices/AvayaClientServices.Services.Call.VideoDetails.html


Please let me know how I can get these parameters.

Hi,
I am working on the Avaya WebRTC project for Oceana. I upgraded the Avaya JSCSDK from 4.2 to 4.5 in the application and have started getting an undefined error for AvayaClientServices.Base.Library.Service.sdk_jQuery undefined when the AvayaClientServices checks for addOnVersionChangedCallback

AvayaClientServices.Base.Library.Service.sdk_jQuery.addOnVersionChangedCallback(function(e) {
A = e
})
Cannot read property 'addOnVersionChangedCallback' of undefined
Please let me know if I am missing something here.

I can see that jQuery is loaded in the browser.

Hi Jeff,
Can you please elaborate how this Preauthentication of credentials can be done ?

Thank you Ware16 for your prompt response.
We have done the same now where we start the call with setVideoMode to RECEIVE_ONLY. This works in normal scenarios.
However later when the user wants to Unmute and mute himself if we keep toggling between RECEIVE_ONLY and SEND_RECEIVE , then we observed that we stop receiving remote video after 3 to 4 such API calls.
Also as per our understanding there is no API to getReceiveMode so that we can check if application is currently in ReceiveOnly mode and then switch to Send_Receive only once after the first unmute by the Meeting room moderator/caller and then just call the block/unblockVideo API only everytime.

Regards,
Alok

Hi Jeff,
We are calling publishAutomaticPresence and not the manual one.
We do not have a use case in the application where the user can set his presence manually because its not an Equinox kind of application.
We will double confirm on that the user is not logged on to any other client.
We are checking this users presence from a different user using Avaya IX WorkPlace.
we will share logs after some more testing
Regards,

Hello Ifarias,
We just got the lab upgraded to Release: 3.7.0.1.353
However the issue still persists. I am getting the same error.
PFA the logs. Also when I login to the AAWG admin, it shows an error for the Avaya Media Services. PFA screenshots of AAWG admin as well.
Logs link
https://drive.google.com/drive/folders/1--8iSa9ijq5-J1tXBFWeAyAGb8Ef7RQ2?usp=sharing

Logs link
https://drive.google.com/folderview?id=1--8iSa9ijq5-J1tXBFWeAyAGb8Ef7RQ2

Hello Ifarias,
We just got the lab upgraded to Release: 3.7.0.1.353
However the issue still persists. I am getting the same error.
PFA the logs. Also when I login to the AAWG admin, it shows an error for the Avaya Media Services. PFA screenshots of AAWG admin as well.

Thanks for the details. However I am using Javascript CSDK. What is the API there?


I had this logic implemented by myself earlier.I keep an array of contacts which I am adding in a conference call and when a participant actually gets added, I get the corresponding contact object based on the participant.getAddress() function.
participant.getAddress returned extension previously, Now it started returning email address. So for now I have both logics in place.

getContactForParticipant: function(participant) {

			var participantContact;

            if( this._conferenceContacts){ // // this._conferenceContacts is a list of all contacts in the conference call right now

                this._conferenceContacts.forEach(function (contact) {





                    //Following logic is used if participant.getAddress returns the user extension. Check if participant address matches any of the conference contacts phone number.

                    var phoneNumbers =  contact.getPhoneNumbers();

                    if(phoneNumbers.getSize() >= 1){

                        var numberArr = phoneNumbers.getValues();

                        if(numberArr[0].getPhoneNumber().includes(participant.getAddress()) ||

                        participant.getAddress().includes(numberArr[0].getPhoneNumber()) ) {

                                participantContact = contact;

                        }                

                    } 

                    //Following logic is used if participant.getAddress returns the user email address.Check if participant address matches any of the conference contacts email address.

                    var contactEmailAddressesFields = contact.getEmailAddresses();

                    if(contactEmailAddressesFields){

                        contactEmailAddressesFields.getValues().forEach(function (contactEmailAddressesField){

                            if(contactEmailAddressesField.getAddress().includes(participant.getAddress())  ||

                            participant.getAddress().includes(contactEmailAddressesField.getAddress()))

                            {

                                participantContact = contact;

                            }

                        }.bind(this));

                    }

                }.bind(this));

            }

			return participantContact;

        }

Please suggest me if there is any optimized version to get Contact for a participant.

Hi,
When I add a participant to Conference call, I want to get the contact object of the participant.
For this I used the method

1. getBestContactMatch() :It always returns undefined

2. getAllPossibleContactMatches(): Always returns an empty array for the contact matches for all levels.

Can someone please help what am I missing here?