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Avaya Aura Basic Development Environment Forum (Archive - Feb 2018 and earlier)
» Database AVAYA , 18/07/2017 03:45:36
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We are using AVAYA AURA or AVAYA Contact Manager Center. In which forum should I ask? Thank you.
Meng
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Avaya Aura Basic Development Environment Forum (Archive - Feb 2018 and earlier)
» Database AVAYA , 13/07/2017 09:57:21
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Hi everyone,
can anybody tell me, how can I export the report of "Not Ready Reason" activity? I want to add the duration of many "Not Ready Reason" activty exactly, but I can't find the table where include the exact duration. I only can find the interval which is 15 minutes. I need to get the exact time when the activity begins and when it ends. I hope I explained this problem correctly.
best regards
Meng
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Avaya Aura Contact Center APIs
» Reading RTD API, 28/06/2017 05:27:02
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Hi Eslam,
one of our colleague get the nr. direct from the server using cmd code and php. To be honest, I personal didn't really understood how he made this. I only created a mysql database where he put the real time data directly. For me, it was really difficult.
best regards
Meng
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Avaya Aura Contact Center APIs
» Reading RTD API, 29/05/2017 03:55:24
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Hi CCM_2000,
thank you very much for the information. I already found a solition without working with the API, for us it´s easier than using API.
best regards
Meng
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Avaya Aura Contact Center APIs
» Reading RTD API, 09/05/2017 05:13:42
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Hi everyone,
I already posted one topic about the Realtime Report, but I still can't reach the value on the AVAYA server. I think I have a general problem because I don't have any idea how to start to build this applcation.
Can someone tell me how I should start with this application? I think I start with a very stupid question. I already downloaded the RTD SDK and what should I do next?
best regards
Meng
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Avaya Aura Contact Center APIs
» Real-time Reporting, 09/03/2017 07:05:03
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Yes, there is absolut no fun with this combination. I just can't find any way how I can read the data from ASP Classic. I already spend a week for this problem. I'm still searching for it.
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Avaya Aura Contact Center APIs
» Real-time Reporting, 03/03/2017 03:20:50
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Thank you very much. I'm trying to understand the sample. It just kind of difficult to change the c code to asp, which I use to show the website.
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Avaya Aura Contact Center APIs
» Real-time Reporting, 02/03/2017 03:24:50
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I already downloaded the RTDSDK and also installed on my pc, but there is no icon for it. I just dom't know how to use this sdk or where I can find the sample application? In the documentation?
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Avaya Aura Contact Center APIs
» Real-time Reporting, 01/03/2017 03:14:58
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What do you mean with sample application? I need the number for the Real-time Display, where I can display these numbers. Now I have created a ASP website, but I can't display the number.
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Avaya Aura Contact Center APIs
» Real-time Reporting, 28/02/2017 06:48:27
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Hi everyone,
I have a question. I wante to get the number of waiting calls from Real-time Reporting in Avaya Contact Center. Is it possible that I can get these number from somewhere? The path is: Avaya Contact Center - Real time Reporting - Public Tabular Displays - Standard_Skillset_Display. I will be thanksful if someone can help me.
Best regards
Meng
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Avaya Client SDK - General
» How to get the realtime number of waiting calls in a skillset , 27/02/2017 08:40:27
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Hi everyone,
I have a problem. I have to create a real-time display for the office and on the display should show all the numbers of waiting calls in each Skillset. I just installed the RTDSDK on my computer. How should I work with it for getting the numbers? Am I right in this forum?
Best Regards
Meng Yu
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Avaya Aura Basic Development Environment Forum (Archive - Feb 2018 and earlier)
» How to get the realtime number of waiting calls in a skillset, 27/02/2017 08:34:43
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Ah, ok, thanks for the information. :)
Best ragards
Meng
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Avaya Aura Basic Development Environment Forum (Archive - Feb 2018 and earlier)
» How to get the realtime number of waiting calls in a skillset, 24/02/2017 05:43:06
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I think it should be a real-time Data API application
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Avaya Aura Basic Development Environment Forum (Archive - Feb 2018 and earlier)
» How to get the realtime number of waiting calls in a skillset, 24/02/2017 04:35:18
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Hi everyone,
I have a problem. I have to create a real-time display for the office and on the display should show all the numbers of waiting calls in each Skillset. I just installed the RTDSDK on my computer. How should I work with it for getting the numbers?
Best Regards
Meng Yu
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