Please kindly update information.

Dear Avaya

Can Monitor abandon call on queue in skill and on Agent using Avaya Breeze API?
If yes, which method using to monitor system.

Please advice

Chukiat D.

Hi Wilson

We try to add json into body same with Postman but it got error.
So Do you have sample on how to add json into post request?

Or we need to used Variable Context. If yes, How to do variable context?

Please advice

Chukiat D

AAOD need to integrate with customer Rest API Webservice with api-key. So it need to pass input parameter in body with json.
How can we add in AAOD tool rest API Webservice?

Please advice

Best Regards
Chukiat D.

Hi

we set lang attribute in context and pass through OceanaSocialAssistent. How can we get attribute 'lang' and pass to populate customer web

Please advice

context N The context of the message from the Social Media
platform.
The context field will be returned as it is from Social
Connector Snap-in. Social connector Snap-in does not
operate on this field value.
This field should contain information which is required
for Social Media platform to post it to a specific
message, post, or chat. “userId” is mandatory attribute,
others are optional. Add lang attribute for language
detection feature.
For example:
{\"userId\":\"1163463613674802\",\"lang\":\"en\"}

Hi

Is it have any solution to force OD 7.0.1 using TLS1.2 with JRE1.7?
Please advice

Chukiat D.

Hi

I build submodule "WorkAssignmentSelfService" and create new AAOD App and bundle AAOD App bundle submodule "WorkAssignmentSelfService" and got error when calling

Please advice

Chukiat D

Hi wilson

It still not working.
Does it relate to "avrest-rt-08.00.22.01.jar" that used to get AAEP variable?
Now, we rollback to avrest-rt-07.x that not compatible with AAEP 8.x.

Please advice

Chukiat D.

Can we set value manually?

Hi Wilson

I test with your suggestion but it still not working
Please advice


Log:

at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:37:09,949 78410571 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:37:09,949 78410571 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:38:09,976 78470598 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:38:09,977 78470599 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:38:09,977 78470599 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:39:10,011 78530633 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:39:10,011 78530633 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:39:10,011 78530633 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:39:43,322 78563944 [http-nio-7080-exec-25] ERROR - ReportWriter.setMaxLogFiles() missing value __VPmaxbackuplogfiles on request, getting value from vpclientlog.properties
2020-12-17 22:39:53,725 78574347 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:getAppRuntimeVarsFromVPMS(): No callable EPM to get Application Runtime Vars
2020-12-17 22:39:53,726 78574348 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2020-12-17 22:39:53,754 78574376 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:getAppRuntimeVarsFromVPMS(): No callable EPM to get Application Runtime Vars
2020-12-17 22:39:53,754 78574376 [http-nio-7080-exec-27] ERROR - VPAppRuntimeVars:printRuntimeVars: response received is NULL
2020-12-17 22:40:10,041 78590663 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:40:10,041 78590663 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:40:10,041 78590663 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-17 22:41:10,074 78650696 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-17 22:41:10,074 78650696 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-17 22:41:10,074 78650696 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars

Hi Wilson

Does it relate that it have two axis2 version in Tomcat ?
- https://www.devconnectprogram.com/forums/posts/list/23650.page

Please advice

Chukiat D.

Hi Wilson

This is error log on vpapplog

2020-12-14 13:26:55,445 43248095 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-14 13:26:55,445 43248095 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars
2020-12-14 13:27:55,467 43308117 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() Caught Exception FAILED to send request to https://172.16.26.180/axis2/services/VPAppVarsService Application Name: From AE Server: TTPEAIVRAPP02.172.16.26.106 with error: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access. NOTE: It could be caused by this EPM is not online or some other network issues.
java.lang.IllegalStateException: Illegal access: this web application instance has been stopped already. Could not load [META-INF/services/javax.xml.stream.XMLOutputFactory]. The following stack trace is thrown for debugging purposes as well as to attempt to terminate the thread which caused the illegal access.
at org.apache.catalina.loader.WebappClassLoaderBase.checkStateForResourceLoading(WebappClassLoaderBase.java:1385)
at org.apache.catalina.loader.WebappClassLoaderBase.findResources(WebappClassLoaderBase.java:985)
at org.apache.catalina.loader.WebappClassLoaderBase.getResources(WebappClassLoaderBase.java:1086)
at java.util.ServiceLoader$LazyIterator.hasNextService(ServiceLoader.java:348)
at java.util.ServiceLoader$LazyIterator.hasNext(ServiceLoader.java:393)
at java.util.ServiceLoader$1.hasNext(ServiceLoader.java:474)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:352)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLOutputFactory.newInstance(XMLOutputFactory.java:130)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:562)
at org.apache.axiom.om.util.StAXUtils$2.run(StAXUtils.java:552)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.newXMLOutputFactory(StAXUtils.java:552)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory_perClassLoader(StAXUtils.java:615)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:295)
at org.apache.axiom.om.util.StAXUtils.getXMLOutputFactory(StAXUtils.java:260)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamWriter(StAXUtils.java:342)
at org.apache.axiom.om.impl.MTOMXMLStreamWriter.<init>(MTOMXMLStreamWriter.java:165)
at org.apache.axiom.om.impl.common.AxiomContainerSupport.ajc$interMethod$org_apache_axiom_om_impl_common_AxiomContainerSupport$org_apache_axiom_om_impl_intf_AxiomContainer$serializeAndConsume(AxiomContainerSupport.aj:316)
at org.apache.axiom.om.impl.llom.OMElementImpl.serializeAndConsume(OMElementImpl.java:1)
at org.apache.axis2.transport.http.SOAPMessageFormatter.getBytes(SOAPMessageFormatter.java:100)
at org.apache.axis2.transport.http.AxisRequestEntity.getContentLength(AxisRequestEntity.java:110)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.getRequestContentLength(EntityEnclosingMethod.java:336)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addContentLengthRequestHeader(EntityEnclosingMethod.java:406)
at org.apache.commons.httpclient.methods.EntityEnclosingMethod.addRequestHeaders(EntityEnclosingMethod.java:374)
at org.apache.commons.httpclient.HttpMethodBase.writeRequestHeaders(HttpMethodBase.java:2177)
at org.apache.commons.httpclient.HttpMethodBase.writeRequest(HttpMethodBase.java:2060)
at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1096)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.executeMethod(HTTPSenderImpl.java:872)
at org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl.sendViaPost(HTTPSenderImpl.java:212)
at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:121)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:403)
at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:234)
at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:443)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:406)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.xml.ws.vpappvars.voiceportal.VPAppVarsServiceStub.getAppRuntimeVars(VPAppVarsServiceStub.java:191)
at com.avaya.vp.ws.EPMWebServicesClientBaseImpl.getAppVarsAxis2(EPMWebServicesClientBaseImpl.java:621)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.callAppRuntimeVarsWS(AppRuntimeVarsMonitor.java:247)
at com.avaya.vp.appruntimevars.AppRuntimeVarsMonitor$MonitorTask.run(AppRuntimeVarsMonitor.java:289)
at java.lang.Thread.run(Thread.java:748)
2020-12-14 13:27:55,467 43308117 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - VPAppRuntimeVars:EPMWebServicesClientBaseImpl:getAppVarsAxis2() sent failed, add to monitor list: https://172.16.26.180/axis2/services/VPAppVarsService
2020-12-14 13:27:55,467 43308117 [VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService] ERROR - AppRuntimeVarsMonitor:callAppRuntimeVarsWS: VPAppRuntimeVarsMonitorThread: https://172.16.26.180/axis2/services/VPAppVarsService Failed to get App Runtime Vars

Hi

I follow your suggestion and now it can call this application but we got another problem that this App could not get Avaya Variable
Please advice


12/12/2020 02:20:52:924 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for ActiveDataCenter
12/12/2020 02:20:52:924 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:924 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:SetDataCentre | | ActiveDataCenter : DataCenter1
12/12/2020 02:20:52:924 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:CDN] to [SelectedDataCenter:CDN]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:CDN
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:CSClusterIP] to [SelectedDataCenter:CSClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:CSClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:WAClusterIP] to [SelectedDataCenter:WAClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:WAClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:CMClusterIP] to [SelectedDataCenter:CMClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:CMClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:UCMClusterIP] to [SelectedDataCenter:UCMClusterIP]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:UCMClusterIP
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:DefaultDN] to [SelectedDataCenter:DefaultDN]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:DefaultDN
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [DataCenter1:Name] to [SelectedDataCenter:Name]
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Admin VariableField:getStringValue(): return string value for DataCenter1:Name
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : get param for app: 0:NewTT
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:SetDataCentre | SIP CDN >>>>>>>>>>>>>>>>>>>>> | SelectedDataCenter:CDN :
12/12/2020 02:20:52:925 DEBUG - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:SetDataCentre | SIP Default DN >>>>>>>>>>>>>>>>>>>>> | SelectedDataCenter:DefaultDN :
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [SelectedDataCenter:CSClusterIP] to [ContextStoreInput:clusterIP]
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Using SCESession F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService servlet : ValidateDataCentre
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : [condition1] Expression [Validation:ddnIsValid] String Not Equal [true]
12/12/2020 02:20:52:925 ERROR - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : session id:TTPEAMPP02-2020346191909-18 | WorkAssignmentSelfService:ValidateDataCentre | Default DN is not a valid SIP URI
12/12/2020 02:20:52:925 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Assigning [Prompts:InvalidDN] to [Prompts:ErrorMessage]
12/12/2020 02:20:52:926 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Using SCESession F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService servlet : DefaultError
12/12/2020 02:20:52:940 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Using SCESession F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService servlet : End
12/12/2020 02:21:03:276 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Removing session from AvayaSessionTermination Servlet
12/12/2020 02:21:03:276 INFO - F49F8827C738B2A43E4D027A9040AAFA:/WorkAssignmentSelfService : Termination URL reply : <?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
</vxml>

Hi

I have problem with sample WorkAssignment App when deploy with AAOD 8.x and got return IMREST002.
AAOD forum inform that it is issue from axis2 with new version send new platform that Oceana REST WS have to change in order to fixed it.

Please kindly advice

Best Regards
Chukiat D.

Hi Wilson

Thank you.

This is REST WS of Avaya Oceana that bundle during install.
What we can do in order to let AAOD8 to be able to call REST WS of Avaya Ocean?
- Can we rollback AXIS2 on this application to use older version?

Please advice

Chukiat D.