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DMCC APIs
» Monitor all calls, 03/05/2018 09:45:00
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Hi John,
Could we monitor all extensions (call in/out) through the DMCC call control services (or TSAPI/JTAPI) ?
Could you more detail with DMCC or TSAPI/JTAPI ?
Regards,
Thang,
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Avaya Breeze
» Monitor all calls, 03/05/2018 09:43:14
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Hi Joel,
I saw the Engagement Call Control Breeze snap-in which only subscribe one extension , not sure it can subscribe all extensions ?
Regards,
Thang,
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JTAPI
» Monitor all calls, 02/05/2018 10:07:06
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Hi Friends,
I'm finding a way with Avaya Aura Communication Manager to count the off-hook time (aka ring time) and off-hook rate (aka unanswered call rates) for internal calls.
Thank in advance for your supporting.
Regards,
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DMCC APIs
» Monitor all calls, 02/05/2018 10:06:39
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Hi Friends,
I'm finding a way with Avaya Aura Communication Manager to count the off-hook time (aka ring time) and off-hook rate (aka unanswered call rates) for internal calls.
Thank in advance for your supporting.
Regards,
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Avaya Breeze
» Monitor all calls, 02/05/2018 09:53:38
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Hi Friends,
I'm finding a way with Avaya Aura Communication Manager to count the off-hook time (aka ring time) and off-hook rate (aka unanswered call rates) for internal calls.
Thank in advance for your supporting.
Regards,
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Avaya Breeze
» How I can set text-to-speech with French languge ?, 01/12/2017 04:45:12
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Dear All,
How I can set text-to-speech with French languge ?
PlayItem setLanguage("French") or setLanguage("fr") ?
Thanks in advance.
Regards,
Thang,
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Avaya Breeze
» A Call Transferring to two people., 02/11/2017 05:21:26
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Thanks Joel,
I still facing errors.
My demo system as following: endpoint-A(2304@collaboratory.avaya.com), Breeze System-B(2306@collaboratory.avaya.com) , endpoint-C(2305@collaboratory.avaya.com).
I use call.divertTo in the callIntercepted, then the call forwarded successful and able to hear voice from 2 parties.
But when I use call.divertTo in other functions , the call is established with no voice from 2 parties (A,C). Cann't hear any voice from A->C and vice versa.
Regards,
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Avaya Breeze
» A Call Transferring to two people., 01/11/2017 04:51:43
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Hi All,
I'm using Avaya Breeze and finding a solution .
Calling : User A
Called : User B, C
My requirement is A calling to an user B, the user B is answered. Then the system drop the participant with the user B and adding the participant C.
I'm using divertTo(B) -> drop participant B -> divertTo(C) but not success...
Thanks in advance,
Thang,
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Avaya Breeze
» Are there any ways to get users automatically from the aura system manager ???, 26/10/2017 23:02:31
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Hi JoelEzell,
Thank you so much,
Regards,
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Avaya Breeze
» Are there any ways to get users automatically from the aura system manager ???, 24/10/2017 04:52:56
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Dear All,
Are there any ways to get users automatically from the aura system manager :"Home / Users / User Management / Manage Users" ?
I only see a manual way to export all users to a file and download the file.
Thanks in advance,
Thang,
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Avaya Breeze
» How to change voice of Announcement ?, 09/08/2017 09:24:24
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Avaya Breeze
» How to change voice of Announcement ?, 08/08/2017 20:09:08
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Hi Joel,
Thanks you.
Can I login to the Nuance Server and change configuration ?
Currently , I only can login to servers which are showed in the attachment picture.
Thang,
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Avaya Breeze
» How to change voice of Announcement ?, 08/08/2017 04:30:10
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Hi All,
Could someone help me to change voice of announcement ?
Currently, Avaya media is playing announcements using a woman voice. But I don't know how to change to another voice..
Thanks in advance,
Thang,
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Avaya Breeze
» Avaya Breeze can support streaming record audio to 3rd source (Google speech) ? , 13/07/2017 19:38:45
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It's very sad new indeed to hear that.
Thanks,
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Avaya Breeze
» Avaya Breeze can support streaming record audio to 3rd source (Google speech) ? , 11/07/2017 20:32:52
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Hi,
Can Avaya Breeze streaming record audio to 3rd source (Google Speech) for speech to text ?
I've tried successfully recording to a file and sent to Google Speech for speech to text.
But It take time, I need a streaming solution... Can Avaya Breeze or Avaya Aura® Media Server supports a streaming solution for 3rd source ?
Thanks in advance,
Regards,
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