Hi
We are testing the generic API. We would like to pass data to contextstore by using ExtraData:
Sample JSON:
{"identifier":"emailAddress","lastName":"Pale","destinationAddress":"testDestinationAddress","contactID":"Contact1234","extraData":"extraData:mytestExtraData","isUseRPAsCalledParty":"true","priority":"1","firstName":"Jack","emailAddress":"enda@edtest1.com","routePoint":"SystemDefaultDigitalRoutepoint","overwriteContextDetails":"false","ssoToken":"eyJhbGciOiJSUzI1...","workRequestID":"MyContextID"}

May I know what is the format if I would like to add more key,value in extradata?
for example:extraData":"extraData:mytestExtraData,custid:12345678--> Is it correct?

Hi Team

1.As title. Does co-browsing support reactJS ? If yes , do we have any sample code for reactJS?
2, Does it support SPA(Single Page Application)?

Customer's website should be located in DMZ, Agent is in intranet.

So we need to open firewal between agent PC to customer's webserver to access css , is it ?

one more question:

if workspaces agent required to connect to customer's website?

Hi

Customer asked for
1. Bandwidth requirement
2. Can co-browse allow user to switch webpage , the session won't be disconnected ?

We would like to create our own SMS snapin , Could you share sample code ?

Can Oceana social connector support supervisor observing/coach/bargin ?

There is no SMSVendor Snapin API in the link
SMSVendor Snapin is a sample snapin for Oceana SMS channel. I would like to develop a POC demo , so would like to know what API can be used.

Hi
Does anyone have Oceana SMSVendorSnapin API documentation? Thanks.

Hi Team

Any update ?

Hi

May I know why the BlueTOOTH permission should be enable for webRTC video SDK ?
<uses-permission android:name="android.permission.BLUETOOTH" />

We tried to remove it but can't make video call without it. Please help to clarify,

Hi

The resolution 480x 272 is too low , customer wouldn't accept it. Since SDK almost support 16:9 ratio size , It's hard to design Face Time like UI .

Besides , the remoteView is always black screen until agent take call , the customer experience is not good . Is any way we can avoid that , Pleas advise as well.

As title

SDK version :AvayaOceanaWebVoiceVideo-SDK3.7.0.1-1-Latest

Hi Team

If customer would like to design a webRTC video Call UI on APP like Face Time . Is it possible to do that?

SDK version:AvayaOceanaWebVoiceVideo-SDK3.7.0.1-1-Latest

Where is the OCEANA Techgroup ? can you share the link ?