Hi
We test Oceana Sample App and got error WS Push WAIMRestService/wa/services/metrics and get Return IMREST002
But we use postman and got return normally
{"id":"00001011361606391852","serviceMap":{"1":{"attributes":{"Language":["English"],"Channel":["Voice"],"Service":["SalesSupport"],"Location":["Inhouse"]},"priority":5}}}
Please advice
6/11/2020 06:57:58:275 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition2] Expression [FirstMenuSelection:index] Numeric Greater Than [FirstMenuSelection:size]
26/11/2020 06:57:58:275 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : SelectSecondMenu
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : SetSecondMenu
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___confidence to complex: SelectSecondMenu:confidence as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___inputmode to complex: SelectSecondMenu:inputmode as [dtmf]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___interpretation to complex: SelectSecondMenu:interpretation as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___noinputcount to complex: SelectSecondMenu:noinputcount as [0]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___nomatchcount to complex: SelectSecondMenu:nomatchcount as [0]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___utterance to complex: SelectSecondMenu:utterance as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Storing :SelectSecondMenu___value to complex: SelectSecondMenu:value as [1]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Assigning [SelectSecondMenu:value] to [SecondMenuSelection:index]
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition1] Expression [SecondMenuSelection:index] Is Empty
26/11/2020 06:57:59:955 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition2] Expression [SecondMenuSelection:index] Numeric Greater Than [SecondMenuSelection:size]
26/11/2020 06:57:59:956 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : BuildServiceMap
26/11/2020 06:57:59:956 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Selected Service value: SalesSupport
26/11/2020 06:57:59:956 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Selected Language value: English
26/11/2020 06:57:59:970 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Service Map Built: {"1":{"attributes":{"Language":["English"],"Channel":["Voice"],"Service":["SalesSupport"],"Location":["Inhouse"]},"priority":5,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null},"2":{"attributes":{"Language":["TH"],"Location":["Inhouse"],"Channel":["Voice"]},"priority":6,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null},"3":{"attributes":{"Language":["EN"],"Location":["Inhouse"],"Channel":["Voice"]},"priority":7,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null},"4":{"attributes":{"Language":["VIP"],"Location":["Inhouse"],"Channel":["Voice"]},"priority":5,"rank":null,"resourceCount":null,"minProficiency":null,"maxProficiency":null}}
26/11/2020 06:57:59:971 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Metrics Request: {"id":"00001011361606391852","serviceMap":{"1":{"attributes":{"Language":["English"],"Channel":["Voice"],"Service":["SalesSupport"],"Location":["Inhouse"]},"priority":5}}}
26/11/2020 06:57:59:972 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Using SCESession DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 servlet : GetServiceMetrics
26/11/2020 06:57:59:972 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : [condition1] Expression [SelectSpecifiedResource:value] String Not Equal [RequestType:RequiredResource]
26/11/2020 06:57:59:972 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Setting Service Metrics Endpoint:
https://TTPEAOC-C1.TTPEAINT.NET/services/WAIMRestService/wa/services/metrics
26/11/2020 06:57:59:972 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Starting REST web service operation [ServiceMetrics]
26/11/2020 06:57:59:982 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Web Service Request ->
https://TTPEAOC-C1.TTPEAINT.NET/services/WAIMRestService/wa/services/metrics
26/11/2020 06:58:00:006 ERROR - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : AXISFAULT during web service call: <errorCode>IMREST002</errorCode>
26/11/2020 06:58:00:006 ERROR - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : EXCEPTION: <errorCode>IMREST002</errorCode>
26/11/2020 06:58:00:008 ERROR - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : session id:TTPEAMPP02-2020331115701-15 | Error processing request
EXCEPTION>
java.lang.Exception: org.apache.axis2.AxisFault: <errorCode>IMREST002</errorCode>
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:130)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1454)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:133)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1454)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:184)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:148)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:678)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:860)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1598)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.apache.axis2.AxisFault: <errorCode>IMREST002</errorCode>
at org.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:513)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:368)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:414)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:225)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:150)
at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:533)
at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:509)
at com.avaya.sce.runtime.connectivity.restws.Axis2RestStub.run(Axis2RestStub.java:187)
at com.avaya.sce.runtime.connectivity.restws.Axis2RestStub.execute(Axis2RestStub.java:154)
at com.avaya.sce.runtime.connectivity.restws.CallService.execute(CallService.java:530)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:228)
at flow.GetServiceMetrics.executeDataActions(GetServiceMetrics.java:91)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:121)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
... 58 more
26/11/2020 06:58:00:009 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : HTTP Session lost removing SCESession DC03ECD0AE80DCF5EB39E40B428DEF34
26/11/2020 06:58:00:009 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : SCESession Removed
26/11/2020 06:58:00:009 DEBUG - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : Removing 1 session stack frames.
26/11/2020 06:58:00:009 INFO - DC03ECD0AE80DCF5EB39E40B428DEF34:/WorkAssignmentSelfService_v1 : ** Popped Stack Frame [/WorkAssignmentSelfService_v1]
[root@TTPEAIVRAPP01 log]#