Hi Experts,

I have been look at JSCSDK Api Reference but i couldn't find last login time for login user.

IOS SDK has this property.

Is there any api for this feature ?


Versions
PS:8.1.1
AAWG:3.8.0.0.165
Breeze Javascript SDK:4.4.0.14

Thanks for your help.
We are waiting solutions as soon as possible.

Hi Experts,

We want to list recent calls of login person.
I have been look at JSCSDK Api Reference but i couldn't find Call Log Service api.

IOS SDK has this property.

Is there any api for this feature ?


Versions
PS:8.1.1
AAWG:3.8.0.0.165
Breeze Javascript SDK:4.4.0.14

Thanks for your help.
We are waiting solutions as soon as possible.

Hello minioc,

In IOS SDK we can remove participants from the created conversations.(adding and removing participant is success)
In JSCSDK we can't.


"For conversations that are already created, you can't kick a participant, but a participant can leave the conversation on his own."
Why is this not necessary on IOS?
Why is this necessary on JSCSDK?

Thanks for your help.

Hi Experts,


During audio call, participant send video request then i deny this. Participant does not have any information for this decline.
By the way there is no problem for accepting video request.

I use denySendVideo() method to deny video request.

I attached server and client logs.
Server logs shows that 200 OK messages for decline but it is not working.

Versions
PS:8.1.2
AAWG:3.8.0.0.165
Breeze Javascript SDK:4.4.0.14

Thanks for your help.
We are waiting solutions as soon as possible.

Hello minioc,

i want to understand my sending messages are readed or not ?
IOS SDK has this property.

Is there any approximate date to add this function on JSCSDK?

Thanks for your help
Regards.

Hello minioc,

Yes i'm asking how can i understand my sended messages are readed or not in JSCSDK ?
IOS SDK support this feature.

Thanks.

Hi Experts,

We will change the icon to single tick or double tick regarding message seen status.

i want a callback to trigger participant see my sending messages.

isRead() function always true while sending messages so i think it is only received messages.

IOS and Android SDK has messageDelivery events but i don't see message delivery event on Javascript SDK.

Which event or function satisfy participant seen action?


Versions
PS:8.1.1
AAWG:3.8.0.0.165
Breeze Javascript SDK:4.4.0.14

Thanks for your help.
We are waiting solutions as soon as possible.

Hi Experts,

When i want to remove participants from conversation it fails.
I attached complete console logs file.

The sample code we run is below
conversation.removeParticipantAddresses(["sercanoztorun@domain"]).then(function (object) {
console.log(object);
}).done(function (object) {
console.log(object);
}).fail(function (object) {
console.log(object);
});

The Fail Error is Could not remove participants

i try to more participant remove but it fails too.


Versions
PS:8.1.1
AAWG:3.8.0.0.165
Breeze Javascript SDK:4.4.0.14

Thanks for your help.
We are waiting solutions as soon as possible.

Best Regards,

Hi Experts,

I send message to user from javascript sdk it was SUCCESSFUL

But i want to send attachment(png,txt) to user it FAILS

Attached console log screen shot. (ERROR= AmmMessagingProvider, Network error occured. Status : 400)

After upgrade AAWG server 3.7 to 3.8 , this error occured. Before we can send attachment.

Versions
PS:8.1.1
AAWG:3.8.0.0.165
Breeze Javascript SDK:4.4.0.14

Thanks for your help.

How we can get log in DEBUG mode on Javascript SDK?

I sended console log from browser and screenshot.

Is it enough?

Thanks.

Hello Dear Experts,

We try to send an attachment in Breeze Javascript SDK version 4.4.0 but that transfer is not successfully completely.
Images (png,jpeg) is sending successfully but Voice(mp3) or Video (mp4) has error from server side.

The problem is that most of times server sends 403 error code. Debug the code and we see that coming url is broken or never saved(we don't know what is the problem occured in server)

Transfer is faulty case: We get the file url while debugging the javascript code. When you want to reach the document (opening the url from browser) server says Error 403: SRVE0295E : Error reported:403 (see the attachement)

But Transfer is successful case :We get the file url while debugging the javascript code then We can reach the document from browser.


added client screenshot that i send same video twice and one is successful one is faulty.
added trace documents.
added error screenshot when you want to reach the file from browser.


This is some urgent problem for us. Thanks for your help.

Hello Dear Experts,

i have very strange problem. we develop speech project in OD 7.2.2 .
i want to debug application on Application Simulator but aes connection error occured.

i add Avaya AES Connector on pluggable connector page in eclipse.

Note : i export speech project for Experience Portal Platform and deploy tomcat there is no problem it works like a charm. Also i remove Avaya AES Connector then debug application it works like a charm. But in debug application and check Avaya AES Connector aes connection refused

i add TServer to runtimeconfig (you can see in the attachments). Also i add license server and it is ok in runtimeconfig.

My tomcat version 7.077.
i arrange tsapi.pro file in tomcat/lib.
i copy all jars in runtimeSupportTomcat7 to tomcat/lib.

i think problem in this error but i couldn't how to solve it.
***** Saw exception, tracing before report
com.avaya.sce.runtimecommon.SCERuntimeException: Error loading PluggableConnectorInitialize class [com.avaya.sce.runtime.connectivity.cti.pdc.CTIConnectorInit] for initialVariablesPosted com.avaya.sce.runtimecommon.SCERuntimeException: Unable to get socket connection: java.net.ConnectException: Connection refused: connect: Connection refused: connectjava.net.ConnectException: Connection refused: connect
**** Root Cause

Why PluggableConnectorInitialize is fail.


All log files in the attachment.

Hello Ifarias,

-Does it always happen? How often do you receive this error?
Yes always this is happening. When you try to send attachment after it goes on error and messaging completely gone for this session. You didn't normal text message after the error.

-Does this happen for all types of files you try to attach?
Yes we try txt,excel,word .

-Could you please include the complete logs (debug mode)?
You can see the attachment. F12 console log is there.

This is very urgent problem for us. Breeze SDK IOS can send an attachment but Javascript client does not.
Thank you for your helping.

There is 2 application.
1.) JTAPI client to login agent and extension and monitor the agent.
2.) OD client to payment system.

i want to clarify person in OD side. i need to set user id or some information from call.

How can i do this ?

Hello Dear Experts,

i developed JTAPI application to make call or transfer call with setting UUI data to Experience portal.

Example JTAPI code (you can see the below MAKECALL)

i can set the UUI data from JTAPI but i cannot see the UUI data from Experience portal.(you can see the log below OD LOG)

i use speech application with using java servlet. (You can see the architecture.png in attachments)

i added application configuration Operation Mode : Shared UUI (you can see the appConfiguration.png in attachments)



In servlet code (You can see the servletCode.txt in attachments),

IVariableField uui = mySession.getVariableField(
new VariableName(IProjectVariables.SESSION,IProjectVariables.SESSION_FIELD_UUI));

IVariableField uuiData = mySession.getVariableField(
new VariableName(IProjectVariables.SHAREDUUI,IProjectVariables.SHAREDUUI_FIELD_VALUE));

** uui and uuiData are empty from SESSION variable but i can see UCID or ANI information from SESSION variable.

i cannot get the UUI data.
Thank you for your help.

<<MAKECALL(JTAPI CODE)>>

public void makeCall(Provider provider) {

String calledNumber = "7999908";
String uui = "123";

Call call = null;
UserToUserInfo avayaUUI = null;

if (uui != null) {
avayaUUI = new UserToUserInfo(uui);
}

try {
// create Call object
call = provider.createCall();
callControlCall = (CallControlCall) call;
} catch (Exception e) {
// trace.append( "makeCall() caught " + e + "\n");
// trace.append( "Message: " + e.getMessage() + "\n\n" );
return;
}

try {
// makecall by using the connect method in the LucentCall interface
((LucentCall) call).connect(
(LucentTerminal) provider.getTerminal(terminalAddress),
(LucentAddress) provider.getAddress(terminalAddress),
calledNumber,
false,
avayaUUI);

// LucentCallInfo callInfo = (LucentCallInfo) call;
// String uuiString = callInfo.getUserToUserInfo().getString();
// int i = 0;

} catch (Exception e) {
// trace.append( "makecall() caught " + e + "\n");
// trace.append( "Message: " + e.getMessage() + "\n\n" );
return;
}
}

<<MAKECALL(JTAPI CODE)>>

<<OD LOG>>

23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Using SCESession D65020619E16EC171020D1CD79C76545:/SpeechTest1 servlet : servletUUI
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :_sipcallid to simple: _sipcallid as [unknown]
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as []
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :redirectinfo___reason to complex: redirectinfo:reason as []
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as []
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___aai to complex: session:aai as []
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___ani to complex: session:ani as [30699004]
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___calltag to complex: session:calltag as [mpp-29900003-2019266140605]
23/09/2019 17:06:00:603 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___channel to complex: session:channel as [29900003]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___dnis to complex: session:dnis as [7999908]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___mediatype to complex: session:mediatype as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___protocolname to complex: session:protocolname as [H323]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___protocolversion to complex: session:protocolversion as [1.0]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___sessionlabel to complex: session:sessionlabel as [19900027301569247564]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___sharedmode to complex: session:sharedmode as [shared]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___ucid to complex: session:ucid as [19900027301569247564]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___uui to complex: session:uui as []
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videobitrate to complex: session:videobitrate as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videocodec to complex: session:videocodec as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videoenabled to complex: session:videoenabled as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videoformat to complex: session:videoformat as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videofps to complex: session:videofps as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videoheight to complex: session:videoheight as [unknown]
23/09/2019 17:06:00:604 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown]
23/09/2019 17:06:00:605 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___videowidth to complex: session:videowidth as [unknown]
23/09/2019 17:06:00:605 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___vpcalledextension to complex: session:vpcalledextension as [29900003]
23/09/2019 17:06:00:605 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as []
23/09/2019 17:06:00:605 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as []
23/09/2019 17:06:00:605 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :session___vprdnis to complex: session:vprdnis as []
23/09/2019 17:06:00:605 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :shareduui___id to complex: shareduui:id as []
23/09/2019 17:06:00:605 INFO - D65020619E16EC171020D1CD79C76545:/SpeechTest1 : Storing :shareduui___value to complex: shareduui:value as []

<<OD LOG>>