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Avaya ACE Custom Application Development (Archive - Oct 2013 and earlier)
» ACE Sample Sequence Application, 14/01/2013 10:31:33
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Hello,
I have tried to install and run sample ACE sequence application : callblocker. I see that application successfully binded and starting listen. Also I defined everything in SM follow document attached to application. Unfortunately I don't recieve any events and application seems doesn't work.
Please advise.
Thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» TSAPI ACSERR_STREAM_FAILED error, 05/08/2009 01:58:08
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Hello,
I have application based on TSAPI. At the application I open 30+ streams to AES.
Sometimes I got error ACSERR_STREAM_FAILED for one of the streams but all other continue work properly.
Of course all objects which are monitored at the failed stream stop send events.
My question is how can I simulate the event for debugging (if it is possible) or what can I do in this situation?
Thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» TSAPI and queue-to command, 02/06/2009 09:54:40
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Hello,
Thanks for reply. So what is the feature in hunt group at page #2 "Controlling adjunct"?
can it help me?
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» TSAPI and queue-to command, 02/06/2009 09:34:49
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Hello,
Is it possible using TSAPI to trigger queue-to command from adjunct route.
Thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» Adjunct Routing Error, 14/05/2009 11:58:40
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Hello,
I am trying to route the call using TSAPI exerciser.
I can register successfully but during the routing itself I am getting error: GENERIC_SUBSCRIBED_RESOURCE_ AVAILABILITY. I have at my AES VALUE_TSAPI_ADVANCED_USERS licenses.
What maybe the problem.
Arkady
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DMCC .NET API: Client Development (Archive - Oct 2013 and earlier)
» DMCC and Voice portal, 05/01/2009 12:58:51
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Hello,
We are able to do it but after 20-30 it's proceed auto unregister.
Arkady
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DMCC .NET API: Client Development (Archive - Oct 2013 and earlier)
» DMCC and Voice portal, 01/01/2009 06:48:18
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Hi,
Is it possible to register a DMCC application on a Voice portal active station?
we are getting error 2009 after 20-30 seconds that the terminal is registered
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Device, Media and Call Control (Archive - Oct 2013 and earlier)
» Getting error during registration, 01/01/2009 05:56:26
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Hello,
we are trying to register DMCC dashboard to station and afte rwhile got error:
Incoming XML 9999
<?xml version="1.0" encoding="UTF-8"?><TerminalUnregisteredEvent xmlns="http://www.avaya.com/csta"><monitorCrossRefID xmlns:ns1="http://www.ecma-international.org/standards/ecma-323/csta/ed3">142</monitorCrossRefID><device><deviceIdentifier xmlns:ns2="http://www.ecma-international.org/standards/ecma-323/csta/ed3" typeOfNumber="other" mediaClass="voice" bitRate="constant">30011:itnv:172.16.7.60:0</deviceIdentifier></device><reason>Received unregistration request from switch reason=2009 text=2009-Unregistering User moved</reason><code>-1</code></TerminalUnregisteredEvent>
The type of station is 7434ND.
Can someone explain why did we get the error.
Thanks
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AE Services General (Archive - Oct 2013 and earlier)
» TSAPI performance, 30/12/2008 08:33:24
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Hello,
thanks for answer.
All out applications are TSAPI.
And we have couple new questions:
Does number of CLAN affect the performance or overwise it may help to performance?
In case that single application opens multiple TSAPI streams - does it affect the performance and may cause overloading of AES?
Thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» TSAPI performance, 30/12/2008 03:17:35
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Hello,
Thanks for the answer.
If all the applications are monitoring the same devices, does the number of messages reduces or it is still multipled by the number of applications?
for example: we have 10 vdn's monitored by 3 different applications. is the number of messgaes is 10X3 or just 10 (as an example)?
how can we calculate the estimated number of messages?
thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» TSAPI performance, 29/12/2008 11:52:47
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Hello,
What is the performance of TSAPI link? How much events does it treat and waht is maximum capability of TSAPI stream per one application.
Also my question is regarding AES and number of events maybe sent to customer application.
Thanks,
Arkady
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AE Services: JTAPI (Archive - Oct 2013 and earlier)
» JTapi Error, 25/11/2008 06:15:29
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Hello,
during the work I got error:
11/25/08 13:14:56.671 <GetEventThread#3> com.avaya.jtapi.tsapi.TsapiSocketException: read request failed at com.a
vaya.java.tsapiInterface.TsapiSession.a(SourceFile:863)
Application doesn't exit and waits for something event I did System.exit().
what is the error and how I should treat it?
Thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» Supporting getOldestCallQueued() function, 18/06/2008 02:33:41
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Hello,
Thanks for response. The fact isthat the method doesn't return event NULL but throws exception tell me that the current implementation doesn't support the method.
So I try to find way get the longest waiting time for ACD/VDN.
Thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» Supporting getOldestCallQueued() function, 17/06/2008 13:10:45
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Hello,
I see that JTAPI 4.2 doesn't support getOldestCallQueued() function.
How can I obtain information about longest waitng time for ACD calls and is supportres by JTAPI?
In case that no - is it supportes by TSAPI?
Thanks,
Arkady
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AE Services General (Archive - Oct 2013 and earlier)
» AES documentation, 29/03/2008 03:50:38
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Hello,
I am working with JTAPI for monitoring devices and also proceed some simple scenarios like make call, answer call ....
During monitoring devices I am recieving many events which are described in JTAPI.
Where can I find documentation for scenarios and events which should be recieved beuond each scenario.
Thanks,
Arkady
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