Carl, we may suggest, the issue with large volume is due to exceeding the fetch timeout of 15 secs and MPP is killing the session with a fetch timeout. You should check sessionslot logs on the MPP to see if that is the case.

Tomasz, have you checked problems in your upgraded to 1702 app in Eclipse. Looks like, you need not existing variable
=======
30/10/2013 16:55:31:624 DEBUG - 5D488B1DF2359FCA983A4603A8C92CB3:/AppIVR : VariableUtil.getVariableValue: Variable value is


30/10/2013 16:55:31:624 INFO - 5D488B1DF2359FCA983A4603A8C92CB3:/AppIVR : Capturing exception [com.avaya.sce.runtimecommon.SCERuntimeException]. Message [No valid call id in CTI Transfer operation for held variable]

Tomasz, have you checked problems in your upgraded to 1702 app in Eclipse. Looks like, you need not existing variable
=======
30/10/2013 16:55:31:624 DEBUG - 5D488B1DF2359FCA983A4603A8C92CB3:/AppIVR : VariableUtil.getVariableValue: Variable value is


30/10/2013 16:55:31:624 INFO - 5D488B1DF2359FCA983A4603A8C92CB3:/AppIVR : Capturing exception [com.avaya.sce.runtimecommon.SCERuntimeException]. Message [No valid call id in CTI Transfer operation for held variable]

Tomasz, have you checked problems in your upgraded to 1702 app in Eclipse. Looks like, you need not existing variable
=======
30/10/2013 16:55:31:624 DEBUG - 5D488B1DF2359FCA983A4603A8C92CB3:/AppIVR : VariableUtil.getVariableValue: Variable value is


30/10/2013 16:55:31:624 INFO - 5D488B1DF2359FCA983A4603A8C92CB3:/AppIVR : Capturing exception [com.avaya.sce.runtimecommon.SCERuntimeException]. Message [No valid call id in CTI Transfer operation for held variable]

You may use DB facility (trigger) to update multiple tables with data pushed just in one table (it should be fast) from IVR. And keep customer Id to use later.

Instead of doing these two things in parallel, you may add the data to the database with a customer id, then transfer the call with the customer id in UUI. That way the agent can pull up the data with the customer id.

Udaya, could you post a couple examples of unneeded debug logging to recognize where it comes from (OD or VP)

No Ian, we don't have any script for reason, you are asking. Avaya Support may help you better.

Pradeep, have you read questions and suggestions posted by Shweta. Try to post detailed answers to continue discussion.

Shantala, you must import old DD4 apps into AOD and adjust them as needed. Only upgraded apps may be configured next on AEP.

Douglas, have you following paragraph "Connecting AES connector to AES" in OD User Guide?

Menon, 1) and 3) are good but
to avoid any conflict, install fresh Eclipse 3.7, not from ISO

Derek, send me your WSDL, will try to help
mgruzman@avaya.com

Menon, try from scratch:
-JDK
-Eclipse
OD 6.0.3 install in Eclipse help

Michael, could you send log for all call and we will try to understand your issue.