Torrance wrote:Can you show an example that uses firstname or lastname?

%26lt;propertyname%26gt;firstname%26lt;/propertyname%26gt;
%26lt;operator%26gt;equals%26lt;/operator%26gt;
%26lt;value%26gt;myname%26lt;/value%26gt;

I am getting an error like it does not recognize the "firstname" property. Here is there error.

</tns:management-webservice-criteria>, Status: Error! "[QueryException: could not resolve property: lastname of: com.avaya.coreservice.persistence.user.CsUser]"

You could not use that value, please try with "surname" for lastname and "giveName" for firstname

Thanks
Vu Le

le103.avaya.com wrote:Hi Torrance,
If you are using POSTMAN, you can search the user with URL link below:
https://SMGR FQDN/web/mgmtwebservice/user/yourusername@....

Pls let me know if you need anything else


Thanks
Vu Le

In POSTMAN, we cannot use the search Criteria directly, it will not work. you have to use this format in the URL below:

https://SMGR FQDN/web/mgmtwebservice?entityType=user&searchCriteria=%26lt;?xml version=%26quot;1.0%26quot; encoding=%26quot;UTF-8%26quot;?%26gt;
%26lt;tns:management-webservice-criteria xmlns:tns=%26quot;http://www.avaya.com/mgmt-web-criteria/%26quot;
xmlns:xsi=%26quot;http://www.w3.org/2001/XMLSchema-instance%26quot;
xsi:schemaLocation=%26quot;http://www.avaya.com/mgmt-web-criteria/ mgmt-web-criteria.xsd %26quot;%26gt;
%26lt;criterialist%26gt;
%26lt;criteria%26gt;
%26lt;propertyname%26gt;startindex%26lt;/propertyname%26gt;
%26lt;operator%26gt;equals%26lt;/operator%26gt;
%26lt;value%26gt;0%26lt;/value%26gt;
%26lt;restriction%26gt;and%26lt;/restriction%26gt;
%26lt;/criteria%26gt;
%26lt;criteria%26gt;
%26lt;propertyname%26gt;offsetindex%26lt;/propertyname%26gt;
%26lt;operator%26gt;equals%26lt;/operator%26gt;
%26lt;value%26gt;10%26lt;/value%26gt;
%26lt;restriction%26gt;and%26lt;/restriction%26gt;
%26lt;/criteria%26gt;
%26lt;/criterialist%26gt;
%26lt;/tns:management-webservice-criteria%26gt;

Hi Torrance,
If you are using POSTMAN, you can search the user with URL link below:
https://SMGR FQDN/web/mgmtwebservice/user/yourusername@....

Pls let me know if you need anything else


Thanks
Vu Le

Torrance wrote:Is there any way to retrieve the SMGR sync status with CM via SNMP or CLI? Is there even a trap sent on failure? If so, please point me to the OID. See attached screenshot.

SMGR under Services >Inventory: >Synchronization > Communication System

Hi Torrance,
There is no way to retrieve the SMGR sync status with CM via SNMP or CLI, but there is a CM Notify Sync feature. I think just can check it via the log only. You can have a look into the below link.
https://documentation.avaya.com/bundle/AdministeringAvayaAuraSystemManager_r8.1/page/TLS_OverviewOfCMSyncNotification.html

Thanks
Vu Le

I think this time is no way as it's related to SMGR and this API is not provided to support to list the User Provisioning Rules which its belongs to SMGR.

Hi,
We cannot list the "User Provisioning Rules" in SMGR via UPM Web Services as this is not supported yet.