Hi,

I successfully executed the click2call(CCXML) sample application from orchestration designer. When i am trying to dial the host number with the part number from the run.jsp, i see a successful message Launch CCXML succeeded , SessionID = , Totalres = 5, Unusedh323 = 0, UnusedSIP = 5

But i am not able to trigger the host number and connect to part number.

Where do we need to troubleshoot or what else could be the issue or any configuration is missing?

Please would need some help on this.

Thanks

Hi Wilson,

here is the stack trace:

org.apache.jasper.servlet.jspServletWrapper.handleJspException(JspServletWrapper.java/:593)
org.apache.jasper.servlet.jspServletWrapper.Service(JspServletWrapper.java/:467)

Root Cause:
javax.servlet.servletException:java.lang.linkageError: loader
constraint violation in interface itable initialization: when resolving method "callvpws.VPAppIntfServiceStub$LaunchCCXMLRequest.getOMEElement(javax/xml/namespace/Qname:Lorg/apche/axiom/om/OmFactory;) of the class loader(ParallelWebappLoader) of the current class callVPWS/VPAppintfServiceStub$LaunchCCXMLRequest and the class loader URLclassloader for Interface axis2/databinding/ADBean have class objects for the type apche/axiom/om/OMFactory used in signature

Hi,

We are trying to implement a MS teams meeting dial in feature in our .mobile App/website

on the bottom of each meeting invite, Teams has a dial in option. It has a TFN following by two commas followed by the unique number. When you call that number, it automatically dials you into the meeting without having to enter the meeting number into the dial pad.

For example: +1 123-456-7801,,123456789#

Requirement Description:

1) We are going to create something similar to the teams dial-in +1 123-456-7801,,123456789#
a) The phone number would be a new number created
b) The digits at the end would be unique identifier

2) On click, The number should route to experience portal

3) Once in the experience portal, call a REST service to get info based on the unique identifier passed when the number was dialed(in the example it would be 123456789)

4) Based on the info returned by the service, route to particular VDN

Please let us know, whether this feature can be implemented and how it can be implemented?

Thanks!!!

Hi Wilson,

Thanks for the reply.

Here are the steps

1) I deploy the ClicktoCall sample to Exp portal and execute the run.jsp file. The web page displays to enter Host name, Host number, Participant name and participant number.

I give all the details, in the participant number(i am specifying a VDN), please correct me if that should be different number

I have modified the run.jsp in FIX me section, makepartytopartycall method to include VPMS host name, username and pass word.

2) After entering all details when click on the call button, it throws error HTTPS STATUS 500 - Internal Server Error

An error occurred processing (jsp/run.jsp) at line 41

at line 41 is call.makecall(hostname, hostnumber, participant name, participant number)

Thanks

Hi,

We are trying to implement click2call feature from mobile app/website. For this to achieve i am trying these 2 options as mentioned. But not able to proceed. Need urgent help on this.

Option 1: Developed a web project in Orchestration designer, there is a Click 2 call item in prompt editor and configured a constant
number on the properties. After deploying and configuring in experience portal, when i click on the click button, nothing works. please let me know what is the issue.

Option 2: Tried running sample click2call application which was available in the Orchestration designer download package, modified the run.jsp as mentioned in readme file, even this application doesn't run.

Please let me know how to achieve this

Regards,
Suma