I cannot find any references to using the Avaya wireless handset in the sample code of the latest Client SDK. Could an example be provided? Unsure whether we need to control the SCO settings manually or whether this is controlled automatically in the SDK.

Thanks in advance.

I figured out the reason. You have to add a listener to every Call object that is outgoing/incoming, and then the rest of the call state callbacks are called. I thought the CallServiceListener handled this, but it does not.

I am attempting to integrate with the Avaya DeskPhoneServices and ClientServices SDKs (May 2021).

For the most part, it is working as expected; however, I have one case where a CANCEL is being sent to the phone device from another client. In the CANCEL case, I am not receiving any callback into my code whatever, until the onCallRemoved() callback is fired.

I do see the internal Avaya libraries handling the CANCEL message appropriately (and the caller is satisfied with the response). I even see the call being processed into an "END" state, internally. However, I never receive a callback that the call has ended until it is cleaned up in onCallRemove() .

Is there perhaps a Listener that I am missing to intercept this case? All other tested cases during the call cycle appear to be working.

Thanks in advance for any suggestions/solutions,

Neil