Hello AlokKulkarni,

Using similar versions we have not been able to reproduce the scenario described. Have you been able to upgrade AAWG to 3.7?

In case you still have this error please attach AAWG logs.

Leandro,
Avaya DevConnect support team

Hello AlokKulkarni,

Is there any specific reason why this new aura setup is using an older version (3.5.0.0.106) of AAWG? We are investigating possible conflicts between versions, however we suggest you upgrade to 3.7.0.0.225 if possible.

Thanks,
Avaya DevConnect support team

Hello AlokKulkarni,

In order to help you please provide us:

complete sdk debug logs

aawg version that is returning the error

aawg version that is working properly

Thanks,
Avaya DevConnect support team

Hello AlokKulkarni,

Do you still getting this bad behavior?

In case you continue to get errors please create a new ticket including:

javascript SDK version

browser version

complete sdk debug logs

Thanks,
Avaya DevConnect support team

Hello dkalinasch,

Do you still getting errors?

In case you continue to get errors please create a new ticket including:

javascript SDK version

presence service version

complete sdk debug logs

Thanks,
Avaya DevConnect support team

Hello sercanoztorun,

We have analyzed the logs provided and since they do not present any error apparently these may be related to the successful case of attachment upload.
Please check that the logs are from the failed case, it is important that we analyze the error that the attempt to upload the attachment throws.

Please also include the version of the services you are using.

If you receive a 403 response when attempting to access a server resource, it may be related to valid credentials (authenticated) but without permission to access that resource (forbidden/unauthorized).

Thanks,
Avaya DevConnect support team

Hello sercanoztorun,

Could you please include the complete SDK logs (debug mode)?

Thanks,
Avaya DevConnect support team

Hello hkalyoncu,

The PS version that you are using will begin to be fully supported by the Javascript SDK 4.4 version, to be released on October 29th.

Thanks,
Avaya DevConnect support team

Hello sercanoztorun,

We are analyzing if the error may be related to a bug in the version of the Presence/AMM service that you are using, could you please specify which version of this service you are using?

Thanks,
Avaya DevConnect support team

Hello alikumru, our apologies for the delay.

I'll leave you some questions so I can help you.

-Does it always happen? How often do you receive this error?
-Does this happen for all types of files you try to attach?
-Could you please include the complete logs (debug mode)?

Thanks,
Avaya DevConnect support team

Hello Dirk_Engelbart! Our apologies for the delay.

At the moment, SRTP protocol can be disabled via the Security Settings -> Session Security page in the AAWG server (Webgateway).
But currently, there is no way to disable SRTCP separate from SRTP.

Thanks,
Avaya DevConnect support team

Hello alikumru, we are working to find the best answer to your question.

Our apologies for the delay, we will get back to you soon.

Thanks,
Avaya DevConnect support team

Hello alikumru, we are working to find the best answer to your question.

Our apologies for the delay, we will get back to you soon.

Thanks,
Avaya DevConnect support team

Hello Dirk_Engelbart, we are working to find the best answer to your question.

Our apologies for the delay, we will get back to you soon.

Thanks,
Avaya DevConnect support team

Hello alikumru, we are working to find the best answer to your question.

Our apologies for the delay, we will get back to you soon.

Thanks,
Avaya DevConnect support team