Thanks John

Does that mean that to achieve that I will have to put something into the handset registration processing path using the foundation toolkit?

The AES SMS service allows me to query all handsets registered to the switch, and their IP information, using the RegisteredIPStations object.

Does the ACE platform have something similar as a web service call? (I looked through the documentation but I could not find anything)

If not, would I have to write a Java application and inject it in the handset registration process in order to gather that information?

Thanks for the quick response John, I will do that

We have a client installing our crisis alerting software on an installation running only SIP phones.

When they call a crisis number, we are not getting crisis alerts on our simulated handset.

The question now is:
Do SIP phones use the central crisis alerting functionality that alerts phones with "crss-alert" buttons on them?
If so, can you add crisis alert extensions to 4621 SIP handsets?

Thanks John, that is very helpful.

Is there an SDK with an API for the Session Manager component, or is it only accessible through SNMP?

Hello. It's been a few days and I have not had a reply to this question.

Is that because it is a silly question, or was it just overlooked?

Thanks :-)

When using the AES web services, SIP handsets do not show up in the IP handsets list.

Is there an equivalent technology that allows that list to be pulled for SIP handsets, perhaps somehow using Avaya Session Manager? What about SNMP queries, can they be used and is there some documentation on the process that I can read through?

Thanks

Thanks for the OAM console hint John, that was exactly what I was looking for.

My session lasted much longer than 3 minutes, I eventually tracked it down to a zombie process - looks like f you don't stop the monitors etc when using the .NET SDK, the sockets stay open and thus force the process to stay running, even though all related forms have closed down.

Thank you very much for all of your help over the past few days, I now have a fully working (well almost :-)) crisis alert detection app - all the API issues are sorted out, I just have to finish up the surrounding code.

I have written a poorly behaved application which has gotten a device ID, and never released it (I'm busy debugging that currently).

Now when I try to get that device ID again I get <CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<systemResourceAvailibility>resourceBusy</systemResourceAvailibility>
</CSTAErrorCode>

Can I find the session keeping the device locked and kill it somehow using SAT or some other mechanism?

What authentication does the .NET DMCC API use?

I am trying to log into my test switch using the same login that works for AES, but I keep on auth failed XML.

I tried my craft user followed by IP and port, as well as craft on its own. In both instanced I get failures like the following:

Incoming XML 1
<?xml version="1.0" encoding="UTF-8"?>
<StartApplicationSessionNegResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<errorCode>
<applError>Authentication failed: clientID=XML Unencrypted:192.168.15.4:1952, user=craft</applError>
</errorCode>
</StartApplicationSessionNegResponse>

How do I configure a user account that will authenticate, or is it a licensing issue? I checked my SAT ("display system-parameters customer-options)" and I have 100 IP_API_A licenses, of which 0 are in use.

Any help would be greatly appreciated.

Thanks John

I have requested access to Site Administrator so I can do some SAT queries too.

Regards,
Joon

Hi John

Thank for your response. I do not have SAT access to test with, I only have the AES, which is not showing any data.

However that is a test switch with no phones connected, which would explain why it is empty based on your first sentence:"The data is only available when the device is registered"

I am working on getting a test IP softphone connected to the switch and then testing it again.

Hi John

I have finally gotten around to actually testing this, but on my test switch I am not getting back any data when I query specific extensions or just when I try to list all RegisteredIPStation objects.

My question is whether this data only gets populated when an IP based phone is physically connected to the switch, or whether I am doing something wrong.

I am using the service test page, then I am listing all of my extensions (Model: Station, Operation: list, Fields: *) This returns a whole bunch of data.

Then I tried listing all RegisteredIPStations objects. Model: RegisteredIPStations Operation: list, Fields: *), which returns this:
Response {
var $result_code = 0
var $result_data = ''
var $message_text = ''
}

This seems to indicate that I did not do anything wrong, there is just no data to display. Is this possible?

Thanks

Hello

I need to be able to retrieve the network region for a specific station.

I thought I might be able to use the IPInterface call and then link that to the IP address of the station.

BUT the station schema does not include IP address (as far as I can see), and anyway when I try the "display" verb on the IPInterface class in my test AES service all I see is 255 VLAN fields, no IP_Address1, IP_Address2 etc as is indicated in my ModelSchema.php view of IPInterface

How should I get network regions? Also, will what I do now be IPv6 compatible?