Hello,

We are using IP Office 4.2 and i have an issue related to getExtension() method in VB Script Voicemail Pro.

This is the sample method to retrieve caller extension given by Avaya help but i can't understand it.

dim index
dim ext
index = 0

Do
ext = Voice.GetExtension(index)
index = index + 1
Loop Until Len(ext) = 0

What is index (OFFSET NUMBER OF EXTENSION)? Where i can get index?

WHAT HAVE TO DO?
I receive an incoming call from outside of office. I just receive it from an extension (Extn100) and gave option to caller to transfer call to help-desk (1) or tech-support (2). Now if he/she presses (1) we transfer call to help-desk-representative.
Now which representative (Extension Number) picks the call?

If i got that which rep pick the call i can save this extension number into database for my real time application development.