Messages posted by UmaimaSuleman

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[+] Avaya Client SDK - General » Setting video quality, 20/07/2022 06:21:03 » Go to message
How can we change the quality of video for a space/room using Spaces api? Attached screenshot shows how we would do it on Spaces application. Can we use the api to set this?

[+] Avaya Aura Contact Center (Archive - Oct 2013 and earlier) » Agent desktop, 22/09/2011 11:33:50 » Go to message
Hi, I would like to know if the agent desktop supports multiple voice work items. After an agent disconnects a call, can he/she receive another voice work item even though the previous work item tab isn't closed?

[+] Avaya Aura Contact Center (Archive - Oct 2013 and earlier) » Agent desktop, 22/09/2011 11:33:48 » Go to message
Hi, I would like to know if the agent desktop supports multiple voice work items. After an agent disconnects a call, can he/she receive another voice work item even though the previous work item tab isn't closed?

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