Thats pretty much as I expected - Thanks for the prompt feedback.

If a call is delivered to a non-monitored agent on a non-monitored desk phone and that call is then consult-transferred to an agent on a second, monitored station... is it possible to determine the caller id of the original call from the second station's Tsapi events ?

Am I right in thinking it is only possible if the first station (or the incoming VDN) is monitored too ?

Thanks in advance.
Dave