| Message |
|
[+]
Engagement Designer
» In ED i am not able to load the DB server profile name, 17/12/2019 01:40:59
» Go to message
|
|
Hi,
Please confirm if you have done "test connection" successfully on JDBC Data Source page?
Also, you need to reboot Breeze servers before DB profiles reflect on ED.
|
 |
|
[+]
Engagement Designer
» Update DB giving me issues, 06/06/2019 22:56:58
» Go to message
|
|
Hi,
I think we do not need to refer dbo.Breeze here but only Breeze, as we have mentioned the name of the db in the connection settings.
Can you try with editing Insert command without using "dbo."
Regards,
Shikha
|
|
|
[+]
Engagement Designer
» Update DB giving me issues, 06/06/2019 10:15:03
» Go to message
|
|
Can you try executing the update command directly in the db?
|
|
|
[+]
Engagement Designer
» Update DB giving me issues, 06/06/2019 04:41:19
» Go to message
|
|
I am not able to open the Input mapping of the UpdateDB task. I am getting syntax error. I hope you have done the mapping there to provide value for OriginalVDN.
Please send us logs at INFO level to investigate.
|
|
|
[+]
Engagement Designer
» Update DB giving me issues, 04/06/2019 01:19:06
» Go to message
|
|
Hi,
Is your connection with DB successful? Can you carry this out under Avaya Breeze -> Configuration -> JDBC Profiles, then select your profile and click on Test Connection.
Also, please share your WF.
Regards,
SHikha
|
|
|
[+]
Engagement Designer
» SalesForce tasks, 27/12/2018 01:40:17
» Go to message
|
|
Hi Andrew,
Security Token is sent via email on the registered email id. Do not forget to check spam messages in case you do not find in Inbox.
|
|
|
[+]
Engagement Designer
» Work Assignement variables, 10/07/2018 05:01:36
» Go to message
|
|
Hi,
I hope you have WA bundles installed on your node via admin console.
We have WA events under Event Catalog, which can be used in Start event.
Please see the screenshot.
|
|
|
[+]
Engagement Designer
» Handle Disconnect event, 03/07/2018 01:13:00
» Go to message
|
|
Anurag, I was able to replicate this issue. I have emailed you logs and WFD.
What I observed is that if gateway is being executed when it received call_ended event, it will error out with NPE, and if its on any other task, say PNC, it gracefully exits via interrupt event. Instance also gets completed.
|
|
|
[+]
Engagement Designer
» Handle Disconnect event, 02/07/2018 03:22:38
» Go to message
|
|
Rohit, you might need to send ED logs of the execution.
cd /var/log/Avaya/services/EngagementDesigner
ce dlogon EngagementDesigner
run your scenario
copy EngagementDesigner.log and send it to us.
|
|
|
[+]
Engagement Designer
» Handle Disconnect event, 02/07/2018 02:27:14
» Go to message
|
|
Can you send the picture of Workflow instance? Does interrupt event triggers or not?
Which node do you see in red color?
|
|
|
[+]
Engagement Designer
» Handle Disconnect event, 02/07/2018 02:11:24
» Go to message
|
|
Hi Rohit,
"NoInputAnn" task is giving error when I am executing it.
Can you please open instance and check that which node is giving you error.
Rajesh, I have attached logs also for the same.
|
|
|
[+]
Engagement Designer
» Handle Disconnect event, 02/07/2018 01:03:15
» Go to message
|
|
Hi Rohit,
Can you please export the workflow and send us. We will try to debug at our end.
Regards,
Shikha
|
|
|
[+]
Engagement Designer
» Make Call Timeout, 31/05/2018 05:04:18
» Go to message
|
|
Hi,
Yes there was 3.4.0.1 patch recently released on 25th May.
You can get it from below link:
https://support.avaya.com/downloads/download-details.action?contentId=C20185251224296320_0&productId=P1587&releaseId=3.4.x
|
|
