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Avaya Breeze
» Breeze Workspace Widget Framework, 16/03/2021 14:50:08
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Appending to Fergus on A2.
What you can do is to have an app which can intercept the call and make the needed changes before the call goes out i.e intercept based on CallingParty and make the modification in a simple callerID change application.
Amit.
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Avaya Breeze
» webserver in Breeze, 10/03/2021 08:05:56
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Narcis - Yes, There are various applications which have been built on Breeze e.g DynamicTeamFormation sample application in SDK.
Thanks,
Amit.
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Avaya Breeze
» problems getting 2 way call working ?.., 29/12/2020 14:38:43
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hello Alexsunny -
You can debug this by running a "traceMessage" on Breeze and "traceSM" on Session Manager to see how the invite has flown through the system and which entity did not respond.
Also, if the above does not help, can you please send your sip.xml, web.xml files along with asm.log with details logs on using "ce dlogon"?
Thanks,
Amit.
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Avaya Breeze
» ED flow and playing prompts from AMS, 29/12/2020 14:31:35
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Hello - cstore mechanism is provided on AMS to keep the filed on AMS and be able to play from the location of the file under a namespaces and content group where the file is uploaded. You can use System manager to upload more files as needed.
cstore is really just content store for media files and hence the name. You can also refer to a different http location which is accessible by AMS to play files. Instead of system default, I would recommend you upload your own files and use those.
TTS is supported on ED as well.
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Avaya Breeze
» Adding UUI to an outgoing call, 10/12/2020 08:32:45
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Andrew and I had a call on this in April and follow ups. Last communication on this was shared on email about configurations on CM.
Set the trunk group on CM for UUI treatment to be shared. Is that already setup?
Please let me know if you have the communication or I can share the same with you in email.
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Avaya Breeze
» help with setup call intercept from CM to ED, 18/11/2020 13:30:12
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hello Greg,
This is now looking like you may have issues with AMS playing announcement rather than ED. I would suggest you contact Avaya Services for this and then it will get routed to the right folks to help.
Thanks,
Amit.
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Avaya Breeze
» Testing HelloService snap in giving error - Non-resolvable parent POM for com.avaya.zephyr.services., 28/10/2020 13:38:40
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Apologies for the late reply.
On the command line where you try to compile the code : can you please check if the environment variable returns the values to you?
Also, please share the complete error output from command line.
This can help on why eclipse is not picking up your settings.
Thanks,
Amit.
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Avaya Breeze
» Testing HelloService snap in giving error - Non-resolvable parent POM for com.avaya.zephyr.services., 15/10/2020 13:15:05
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Hello Vikas - What is the version of SDK that you have installed on your system? For a 3.7 Breeze, please install 3.7 version of SDK.
Also, please use Java 8 for compilation.
let us know if you still see the issue.
Thanks,
Amit.
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Avaya Breeze
» Behaviour of CollaborationDataFactory.getServiceData with invalid version, 14/09/2020 16:53:27
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Hello Enda,
This will return you ServiceData object but then when you try to invoke specific APIs on ServiceData appropriate exceptions will be thrown.
Thanks,
Amit.
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Avaya Breeze
» SMS SnapIN Connector Creator (Snapin Developer), 31/08/2020 10:03:01
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Hello, Can you please let me know the use case that you are trying to implement?
We have the SMS Connectors available through dev connect market place. Could those help?
You can contact me to discuss on any questions related to connector creating using the SMS API documentation.
Thanks,
Amit.
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Avaya Breeze
» Adding UUI to an outgoing call, 03/04/2020 14:45:18
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I will setup a time today for us to talk.
Thanks,
Amit.
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Avaya Breeze
» Adding UUI to an outgoing call, 03/04/2020 12:47:30
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Andrew, We checked on this and looks UUI should be passed down to AES.
Can you please send me the following logs :
- Breeze logs with ce-report
- Snap-in logs which adds the UUI
- dmcc and tsapi logs
Log locations
/var/log/aes/TSAPI - csta_trace,out g3trace.out
/var/log/DMCC - dmcc-trace.log
/var/log/aes
Attached screenshot on how to get AES logs.
Thanks,
Amit.
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Avaya Breeze
» Adding UUI to an outgoing call, 01/04/2020 14:51:33
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Quick question meanwhile - do you have the CM/AES traces and traceMessage output from Breeze with the User-to-User used in the SIP messages?
If yes, can you please share here?
Thanks,
Amit.
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Avaya Breeze
» Adding UUI to an outgoing call, 01/04/2020 14:48:06
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Thanks for clarifying Andrew. I will do some research and get back to you on this.
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Avaya Breeze
» Breeze with DTMF issue, 31/03/2020 20:16:09
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Hello - The call flow described will have the DTMF heard. Can you please describe if this is a feature request for a specific deployment?
Thanks,
Amit.
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